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ITIL® Foundation Courses

The new ITIL 4 certification scheme was launched in February 2019, with the release of the ITIL 4 Foundation level.

It aims to provide an introduction to ITIL 4 and the service value system, and teach candidates how ITIL can be used to improve their ITSM (information technology service management).

For information about the new certification scheme and how to transition from ITIL v3 (2011), visit our ITIL training and certification page.


Our ITIL Training Service

IT Governance is the online booking and support partner for a wide range of ITIL ATOs (accredited training organisations). We help learners choose the most appropriate training course, and handle all pre- and post-course support to guarantee a successful learning experience through a single organisation.

  • Access a comprehensive range of supporting books, exam guides, toolkits and other resources to maximise the benefits of your training programme.
  • Our customer service team is committed to supporting you to ensure you get the best out of the course – we deal with everything from taking your booking to ensuring you’ve received your course materials, and are on hand to answer any questions.
  • Our price guarantee means you won’t find the same course from the same supplier for less. If you find a difference, we’ll refund it – it’s as simple as that.
  • Our previous customers all rate our pre-booking service very highly.

Please note all courses are subject to availability at the time of booking.

Find out more about ITIL certification and training >>

ITIL Foundation training

The ITIL 4 Foundation certificate is intended for those who want an introductory level of knowledge of ITSM best practices, as laid out in the ITIL framework. It also provides a sound understanding of the terminology used within the ITIL approach.

Our three-day ITIL® 4 Foundation Training Course will help you prepare for the ITIL 4 Foundation exam, teaching you all you need to know to pass on your first attempt.

Book your place on the ITIL 4 Foundation course >>

ITIL® Foundation, ITIL 4 Edition

The offical ITIL 4 Foundation manual, this book will: 

  • Help readers understand the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working;
  • Explain the new holistic end-to-end view of service creation to support candidates studying for the ITIL 4 Foundation exam; and
  • Act as a reference guide that practitioners can use in their work, further studies and professional development.

Purchase your copy today >>