Released in January 2019, ITIL 4 is the latest version of the ITIL framework for IT service management. This course follows the latest iteration of ITIL, and will teach you new ITSM tools as well as giving you a renewed focus on ITSM best practice.
We’re so confident you’ll pass with us that we offer a pass guarantee on this course helping you achieve the ITIL® 4 Foundation qualification.
Included | Nearly 4 hours of recorded tutorials across 6 modules, 7 knowledge recap sections, 4 knowledge checks, 2 sample exam papers, 5 sets of flash card activities and a glossary of terms.
Other ways to learn | Classroom - Live online - In-house
Pay by purchase order | Buy now, pay later! Enjoy the benefits of paying by purchase order with an IT Governance corporate account. Apply online today or call our training sales team on +44 (0)333 800 7000.
The ITIL 4 Foundation course will:
This course is suited to IT and business students taking their first steps in service management, as well as seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.
This course is part of our training programme. You can download your training pathway below to find your next recommended courses.
Download now >>This course is equivalent to 21 CPD/CPE points. These points are delivered through video learning and activities, with any self-study points being additional.
ITIL® 4 Foundation
Yes, if you are unsuccessful on the first attempt you can retake the exam for an additional fee. You can email us to schedule the retest for the exam.
There are no prerequisites for sitting this course.
We recommended purchasing one or more of the following: