ITIL 4 is the updated globally recognised best practice for effective ITSM in any organisation. ITIL ensures that IT services are aligned to the needs of the business. This version of ITIL offers a variety of new ITSM tools, and aligns ITIL with other popular frameworks, including Agile and DevOps.
The ITIL® 4 Foundation training course delivers:
We would like to reassure our clients that all training courses will go ahead as scheduled during the current COVID-19 situation. As a company that fully embraces flexible and remote working, we have adjusted our delivery methods to allow you to learn from anywhere. Our Classroom / Live Online delivery option enables you to attend either in person or online. Please also refer to our COVID-19 policy.
Accredited by PeopleCert on behalf of AXELOS. 24 hours of expert, instructor-led training.
Includes official course materials & ITIL® exam and receive a free copy of the official ITIL 4 Foundation textbook.
If you don't pass the ITIL® 4 Foundation exam first time, we will train you again for free*.
Choose whether you attend Live Online or in person at one of our training venues throughout the UK.
9/10
would recommend IT Governance's ITIL training course
“I needed ITIL Foundation to apply for my first IT job as a helpdesk support assistant. The course was intense but despite my IT background (virtually none), I am very pleased to report that I passed first time with 76%.”
- Gary Thomas
Alternatively, those in any of the below job titles:
You will need a laptop for the duration of your course and exam.
Day 1: 09:00am – 5:00pm
Day 2: 09:00am – 5:00pm
Day 3: 09:00am – 5:00pm
There are no prerequisites for sitting this course.
We recommended purchasing one or more of the following:
Attendees take the ITIL® 4 Foundation exam accredited by PeopleCert on behalf of AXELOS. There is no extra charge for this exam.
This course is equivalent to:
21
CPD points
ITIL® 4 Foundation
Delegates must provide a form of photographic ID as the invigilator may request to check it prior to the exam.
Yes, if you are unsuccessful on the first attempt you can retake the exam for an additional fee. You can email us to schedule the retest for the exam.
This course is part of our training programme. You can download your training pathway below to find your next recommended courses.
Wherever you are in the world, you can now attend an IT Governance online course, and get the full benefit of a classroom session.
To make your life as easy as possible, we offer 3 ways to attend an instructor-led course:
Our instructor-led courses are hosted at professional training centres located in major cities across the UK.
Our instructor-led Live Online courses are hosted and delivered live by one of our expert trainers.
Our instructor-led Classroom / Live Online courses give you the flexibility of attending a classroom course, either in person or by joining the classroom course online.