What is ITIL?
ITIL is the most widely used approach for IT service management in the world. It provides a practical framework for planning, designing, delivering, supporting and improving IT services. ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organisations on how to use IT as a tool to facilitate business change, transformation and growth.
IT Governance ITIL books
IT Governance publishes, sources and distributes the world’s best selection of ITIL and ITSM books.
Our sister company IT Governance Publishing creates innovative ITSM titles that complement the core ITIL books.
These cover everything from passing the ITIL Foundation exam and taking your first steps into an ITIL workplace to IT service metrics, ITIL process management and ISO/IEC 20000 – the International Standard for ITSM.
IT Governance is also an official distributor of all AXELOS© publications (in all formats) as well as publications from a number of other leading service management publishers.