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This suite includes the five new updated core ITIL® 2011 manuals:
Service Strategy, Service Design, Service
Transition, Service Operation, Continual Service Improvement.
Now you can order the five updated core ITIL 2011 publications in a single set from IT Governance.
The ITIL titles are structured to be read as a complementary five-title series.
The links between the titles have been enhanced and made clearer in the 2011 versions.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the lifecycle, so everyone involved will benefit from access to the entire library.
Click the links above for more information on each individual publication.
The update improved the consistency, clarity, accessibility and usability of the core publications.
The books have improved coverage and descriptions of roles and responsibilities, improved process descriptions, and are fully aligned with MSP®, M_o_R®, PRINCE2® and P3O®.
Definitions have also been standardised between the books and have been updated where necessary.
Inconsistencies in content and structure have been removed.