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ISO 20000 Training Courses

ISO/IEC 20000 is the international standard for IT service management and defines the best practice for the delivery of managed services to meet the needs of an organisation and its customers. Originally developed to reflect best practice guidance contained within the ITIL® framework, ISO 20000 also supports other IT service management frameworks including Microsoft Operations Framework and COBIT®.

Our ISO 20000 training courses offer delegates the opportunity to attain industry-standard qualifications and to help their organisation achieve compliance and best practice with ISO 20000.

 

ISO/IEC 20000 Foundation Certificate Training Course

This 3-day course covers the knowledge required to gain an understanding of the content and requirements of the international standard ISO/IEC 20000.

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ISO/IEC 20000 Practitioner Certificate Course

The ISO/IEC 20000 Practitioner qualification, awarded by APMG will give you the expertise to lead your organisation to ISO 20000 certification. It provides a practical focus on developing the skills to understand and apply the ISO 20000 standard within an organisation to achieve compliance and certification.

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ISO/IEC 20000 Auditor Certificate Course

Develop your career as an ISO 20000 Auditor on this advanced, two-day training course. This course will equip you with the knowledge required to perform effective audits against ISO 20000, the international standard for IT Service Management.

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Why choose IT Governance for your ISO 20000 training needs?

  • A leader in ISO 20000 and IT Service Management
  • Practical hands-on approach delivered by experienced practitioners
  • Focussed on improving knowledge, developing skills and awarding certification
  • Guaranteed booking – we will never cancel your IT Governance course

 

We also provide a wide range of ITIL training courses.

 

Gain industry-recognised training certification for ISO 20000

The ISO 20000 Foundation Certificate course includes an exam which leads to the Foundation Certificate in ISO/IEC 20000, awarded by BCS (ISEB).

Delegates who successfully complete the inclusive exams at the end of the ISO 20000 Practitioner and Auditor training courses will be awarded certificates by APMG International.

 

Find out more about our ISO 20000 training courses and book online or contact our sales team on +44 (0)333 800 7000.

For information on our complete range of ISO 20000 services and publications, please see ISO 20000 – the IT Service Management standard.