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IT for Business (IT4B) – From Genesis to Revolution is written by service management experts with years of real-life
experience, ensuring sensible, practical and effective advice.
Learn how to integrate well-known concepts, methods and processes from ITIL® and COBIT®, combining the best
from each approach with this practical guide.
This book reads like a conversation on IT service management. Rather than reinventing traditional IT frameworks or methods, IT4B provides a coherent understanding of digital readiness for your enterprise. It offers insight and coaching, rather than readymade advice. The book aims to:
IT ‘4’ (for) business is an acronym for the business community to use, and is intended to help the business side of a company determine whether its IT is ‘aligned’ or ‘integrated’ and what is missing.
This book serves as an essential guide for the identification and implementation of IT methods.
Brian Johnson - has held a number of key leadership and strategic roles in government and private companies. He was a part of the UK government team that created the ITIL approach. He has written a number of books on ITIL, the software lifecycle and the role of IT in business. When he isn’t working or writing, Brian’s passion is playing football.
Walter Zondervan - is a digital innovator who is always looking to help organisations reach their full potential. In his 20+ years of experience, he became fascinated with translating business goals into IT strategy. As a digital transformation strategist, he developed a comprehensive approach to this, which has been partially adopted by the BiSL® Next framework for business information management. Working with Brian Johnson on BiSL® Next, they decided to take it a step further by combining their insights to create a practical IT4B approach to digital transformation.