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Individual Licence

Where can I find my e-learning course booking?

  • Click ‘SHOP’ in the top menu.
  • Log in to your account by clicking ‘Login’ in the top menu.
  • Once you have logged in, click ‘My Account’ and then ‘My Account’ again in the top menu and you will be taken to your ‘My Account’ page.
  • At the bottom of this page, you will be able to see your ‘Order History’ and ‘E-learning Courses’.
  • Under ‘Order History’, you can access your sales receipt.

How can I add delegates?

  • Click ‘SHOP’ in the top menu.
  • Log in to your account by clicking ‘Login’ in the top menu.
  • Once you have logged in, click ‘My Account’ and then ‘My Account’ again in the top menu and you will be taken to your ‘My Account’ page.
  • At the bottom of this page, you will be able to see your ‘Order History’ and ‘E-learning Courses’.
  • Under ‘E-learning Courses’, you can select ‘Add delegate(s)’, where you can input the required delegate details. Please enter this information carefully.

How do I change delegate details?

Our E-learning Support Team will be able to look into this for you. Please get in touch via email or by calling +44 (0)333 800 7000.


How do I reset my LMS password?

Select the ‘Forgotten your username or password’ option on the LMS landing page (https://users.grcelearning.com). Alternatively, contact the E-learning Support Team, who will be able to reset your details.


I can’t access my course. What should I do?

If you are experiencing issues when trying to access your e-learning course, please get in touch with our E-learning Support Team via email or by calling +44 (0)333 800 7000.


Still can’t find the answer to your question?

If you still can’t find what you’re looking for, please get in touch via email or by calling +44 (0)333 800 7000, where our E-learning Support Team will do their best to help.