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PCI DSS Staff Awareness Online Training Course

PCI DSS Staff Awareness E-learning Course

SKU: 1821
Format: 1 - 50 users
Format: 51 - 100 users
Format: 101 - 150 users
Format: 151 - 200 users
Format: 201 - 250 users
Format: 251 - 350 users
Format: 351 - 500 users
Format: 501 - 750 users
Format: 751 - 1000 users
Format: 1 - 2 users only
  • Comply with Requirement 12.6 of PCI DSS (Payment Card Industry Data Security Standard) v4.0 and v3.2.1.
  • Educate your staff about the requirements, roles and processes of the PCI DSS.
  • Promote and reinforce best practice to help staff actively keep cardholder data safe, and reduce the risk of a data breach.
  • Maintain staff awareness with monthly security bulletins, which include the latest news and tips.
  • Easily customise the course content by adding links to your company documents, policies and procedures.
  • Test learner knowledge and retention, and generate reports to demonstrate your compliance for auditing purposes.
  • Enjoy flexible payment options with a no-obligation annual subscription, which you can cancel at any time (T&Cs apply).
  • Buy now, pay later with an IT Governance corporate account: apply online today or call our service centre team on +44 (0)1474 556685.

Want to host this course on your own LMS? Find out how 

Step 1 - Select number of users
Annual subscription year 1
Price: £19.00
ex. VAT
Annual subscription thereafter £19.00ex. VAT
Step 2 - Select number of licences

Why is staff awareness important?

 Empower your staff

Train your employees upon hire and annually after that, with the easily renewable license.

 Strengthen your defences 

Investing in expensive technology won’t matter if your staff don’t know what to do when they’ve been targeted. 

 Protect your brand and data

Prevent a data breach by training your staff so they can actively help to mitigate the risk. 

 Reinforce awareness

Ensure that all staff receive appropriate awareness training and at the same level and quality.

 Demonstrate your compliance

Under the PCI DSS, you need to be able to provide evidence that you’ve conducted formal staff awareness training. Online training is the easiest way of proving your compliance

 Showcase your employee’s knowledge

Enable your employees to demonstrate their competence in payment card security with digital badges. These can be included in email signatures and shared on social platforms.

What's covered?

  • The PCI DSS basics.
  • Why the Standard is so important.
  • Key definitions and terms.
  • Cardholder account data:
    • Different types of data.
    • Sensitive authentication data.
  • PCI DSS requirements for individuals handling transactions.
  • Application scenarios to test knowledge and understanding.

Fresh look and feel

  • New design with straightforward, simple card menus and illustrations to reinforce learning.
  • Progress bars to track the completion of each module and its units.
  • Easy navigation with menu icons throughout, allowing the learner to jump between modules, exit the course or access the tutorial at any point.
  • Reduced clicks thanks to a simplified approach to course interaction that provides clear instructions on navigating through the slides.

Meet the challenge of PCI DSS v4.0

  • Understand the importance of the PCI DSS in the workplace.
  • Mitigate the risk of phishing and social engineering.
  • Increase awareness of acceptable use of end-user hardware and software.
  • Understand how best to use a point-of-sale input PED (personal electronic device).

Why choose IT Governance?

  • Shop with confidence – more than 1,000 organisations use our e-learning courses, and we’ve trained more than 100,000 professionals.
  • Industry experts develop our staff awareness training so you can be safe in the knowledge the content is accurate and up to date.
  • Guaranteed results – track progress and run reports on completion for auditing purposes.
  • Fast, easy deployment that’s compatible with any device, including desktop, mobile and tablet.
  • Customise the learner experience by adding your company branding in the LMS (learning management system) and include links to relevant documents (e.g. social media policy).
  • Flexible payment with annual renewals.
  • Our e-learning team is on hand to support and guide you throughout the deployment.

Key features

Annual licence

This is a one-year, renewable licence.

Engaging course contents

The course offers in-depth, engaging content and activities.

Short duration

At just 45 minutes long, our e-learning is ideal for initial and repeat engagement.

Test staff understanding

The assessment includes 20 randomly selected multiple-choice questions.

Retake as many times as you need

The assessment can be retaken as many times as needed until the pass mark has been achieved.

Audit trail

Track participation and test results to demonstrate compliance should you be audited.

Multiple hosting options

Courses are hosted in our LMS to save you time on deployment. If you’d like to host the course on your own LMS, read more about our hosting options.

Reinforce awareness

Free monthly security bulletin which includes the latest tips and updates.

Digital badges

Showcase your employee’s knowledge in core areas your customers are concerned about. Our digital badges are available from the LMS and can be used on email signatures and social profiles.

Course overview

This course is designed to increase employees’ awareness of the PCI DSS requirements and what they need to do to meet those requirements.

Watch our short video for an overview of the PCI DSS course modules, how users interact with course content, and some examples of the interactive tasks.

Licence types

What’s the difference between individual licences and corporate licences?

Individual e-learning licences are best suited to single users that require easy and immediate implementation of staff awareness solutions.

You can purchase up to two individual e-learning licences at a time, and you can assign licences to your staff via your Account area.

Individual licences are hosted on the following LMS:

Corporate e-learning licences are best suited to organisations that require complete oversight of the implementation and uptake of their staff awareness programme.

Corporate e-learning licences allow you to monitor course and exam completion, including exam scores, and export reports to demonstrate your organisation’s collective understanding of the subject. You can also customise the look and feel of the LMS (learning management system) area for a more corporate learning experience.

You can purchase up to 1,000 corporate e-learning licences at a time, and you can assign the licences to your staff via the LMS.

Corporate licences are hosted on the following LMS:

Need more than 1,000 licences?

If you require more than 1,000 licences, please speak to one of our experts. This will help us understand your requirements and scope so we can send you a tailored quote.

Bespoke options

If you would prefer a fully customised course or want to speak about hosting options on your branded LMS, please contact our team.


GRC eLearning

Our e-learning courses are SCORM 1.2 compliant and are hosted on the LMS of our sister company, GRC eLearning Ltd.

GRC eLearning specialises in cyber security and data protection e-learning solutions and offer customisation, bespoke solutions and free trials.

Annual renewal

This is an annual subscription product, but you can cancel at any time.

Your first subscription payment will be taken on the day of purchase, and your first annual subscription payment will be taken 12 months after your first payment. (T&Cs apply.)

If you wish to cancel your subscription, simply log in to your account and visit your subscriptions page, where you can manage, edit and cancel your subscriptions at any time.

If you have purchased 1–2 individual licences

After you have completed your order, you will receive a sales receipt and a “Thank you for your order” confirmation email detailing the following steps (if you don’t receive these emails, please check your junk folder):

  1. For the delegates to access the e-learning courses, you must add their details in your Account area. Please note that delegates must access the course via the link in the welcome email from the LMS to activate the e-learning course.
  2. Please provide the required delegate information if you haven’t already done so. You can do this by logging in to your Account page and scrolling down to ‘E-learning Courses’, where you can select ‘Add delegate(s)’. Please ensure this information is correct as it cannot be amended once saved.
  3. Delegates will receive an email with a link to the course. New delegates will receive an email with login details for the GRC eLearning LMS.
  4. Individual licences are hosted on the following LMS:

If you have purchased 1–1,000 corporate licences

After you have completed your order, you will receive a sales receipt and a “Thank you for your order” email detailing the following steps (if you don’t receive these emails, please check your junk folder):

  1. Please provide the required delegate information if you haven’t already done so. You can do this by logging in to your Account page and scrolling down to ‘E-learning Courses’, where you can select ‘Add company details’.
  2. If you are a new customer, you will need to register your company and add an administrator. You will then receive a welcome email confirming the registered details. Please keep this safe as it will contain important information required for future e-learning licence purchases. Your assigned administrator will also receive an email detailing the next steps.
  3. If you have already registered your company, please enter your Company ID (Short Name) when prompted and click ‘Save’.
  4. Your assigned administrator will now be able to manage the booking via the GRC eLearning LMS. To log in to the LMS, you will need to use the email address provided at the time the company details were added.
  5. Corporate licences are hosted on the following LMS:

Need more information or support?

Check our FAQ page for more information about our e-learning courses. Alternatively, take a look at our 12-month support package which provides extra technical support on hosting and managing administration of this course for the duration of the contract.

Technical information

Our e-learning courses have been designed to work on the following browsers and mobile apps:

  • Windows: Microsoft Edge, Google Chrome and Firefox.
  • Mac: Safari, Google Chrome and Firefox.
  • Mobile: Safari in Apple iOS 12 or later, Google Chrome in Apple iOS 12 or later and Google Chrome in Android OS 6 or later.

Please ensure that JavaScript is enabled in your browser, and that font downloads is enabled to see the correct fonts and characters in the course.

Note that older browsers may encounter playback issues related to browser feature releases, so we strongly recommend using the latest browser version for the best experience.

Customer Reviews

(4.57)stars out of 5
Number of reviews: 7
1. on 19/08/2022, said:
5 stars out of 5
We use this course for all our new starters and ongoing reminder training for all CDE staff. It's easy to buy more licences, easy to administer and manage licence allocations to staff. The content is presented in a good easy-to-digest format and the course meets with expectations. I would be happy to recommend the course.
2. on 16/08/2022, said:
5 stars out of 5
Content supplied quickly. The content is easy to follow, delegate friendly and intuitive. The course certainly meets with expectations and happy to recommend. 5 stars
3. on 28/01/2022, said:
4 stars out of 5
Wanted an all in one PCI staff training solution and this certainly fits the bill - ordered and delivered really quickly - content covered all we required - recommended value for money
4. on 26/01/2022, said:
5 stars out of 5
A really useful insight for staff on the subject of PCI - recommended for those needing to have an overall understanding - language used was jargon-free and I would have no hesitation in endorsing the product, value and service delivered by IT Governance
5. on 24/01/2022, said:
5 stars out of 5
Needed to give me insight into the standard - easy ordering process, easy to follow modules with clear plain language used throughout - cannot recommend highly enough - thank you
6. on 21/01/2022, said:
4 stars out of 5
Ordering process was very easy and Content provided quickly - I Liked the course because it was a good balance of simple graphics and narratives. We needed to cater for both office and outside staff - Recommended and good value for money
7. on 04/09/2015, said:
4 stars out of 5
This is a to the point course for staff that need info on aspects related to them.
Showing comments 1-7 of 7
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