In this book, the authors analyse the factors that contributed to some of the major disasters from the last thirty years and explain what could have been done better, before and after the event. Unlike many titles on business continuity and disaster recovery, In Hindsight: A compendium of Business Continuity case studies does not build up from the theory of business continuity planning. Instead, it takes apart real events from a wide range of industries and sectors, revealing the themes that contributed to each.
Using these incidents, the authors demonstrate the potentially devastating results for organisations that have not planned for the worst. Crucially, the book proposes measures that could have helped to minimise the risks and consequences. By showing the possible repercussions of a badly thought-out disaster management and business continuity plan, this book helps you avoid making similar mistakes, reduce risks and enable faster recovery when things do go wrong.
1. Introduction – Robert Clark; 2.The MV ‘Full City’ Incident – Norway’s Worst Ever Oil Spill – Jon Sigurd Jacobsen; 3. Barings Bank Collapse – Owen Gregory; 4. Northgate Information Solutions, a Victim of the Buncefield Oil Depot Disaster – Robert Clark; 5. The Love Parade. Dusseldorf 2010 – Tony Duncan; 6. Herald of Free Enterprise – Carl Dakin; 7. The Aztec Chemical Explosion, the Biggest Blaze in Cheshire for 35 Years – Robert Clark; 8. Piper Alpha and Alexander L. Kielland. A Comparison of Two North Sea Tragedies – Carl Dakin and Jon Sigurd Jacobsen;9. Bhopal. The World’s Worst Industrial Disaster – Owen Gregory; 10. The Devastating Effect of the SARS Pandemic on the Tourist Industry – Catherine Feeney; 11. Toyota Vehicle Recall – Tony Duncan; 12. The Gloucestershire Flooding, 2007 – Carl Dakin; 13. Closing the European Airspace. Eyjafjallajökull and the Volcanic Ash Cloud – Robert Clark; 14. The Åsta Train Accident, Norway, January 2000 – Jon Sigurd Jacobsen; 15. A Tale of Three Cities. the Bombing of Madrid (2004), London (2005) and Glasgow (2007) – Neil Swinyard-Jordan, Tony Duncan and Robert Clark; 16. Hurricane Katrina – Owen Gregory and Neil Swinyard-Jordan; 17. Arriva Malta. Business Continuity within a Change Management Programme – Robert Clark; 18. The Devil is in the Detail – Robert Clark; 19. Concluding Thoughts – Robert Clark; Glossary; Works Cited; ITG Resources.