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IT Governance books > ITIL and ITSM books and pocket guides

ITIL and ITSM books and pocket guides

If you’d like more information on ITIL and ITSM or you’re looking to further your career, discover our wide range of course guides and educational books. We offer a range of formats including audiobook, softcover, Adobe eBook, Kindle and ePub.

ITIL 4 Direct, Plan and Improve (DPI)
ITIL 4 Direct, Plan and Improve (DPI)
Price: £29.95
ITIL 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
ITIL 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
Price: £29.95
ITIL 4 Drive Stakeholder Value (DSV) – Your companion to the ITIL 4 Managing Professional DSV certification
ITIL® 4 Drive Stakeholder Value (DSV) – Your companion to the ITIL 4 Managing Professional DSV certification
Price: £29.95
ITIL® 4 High Velocity IT (HVIT): Your companion to the ITIL 4 Managing Professional HVIT certification
ITIL® 4 High-Velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification
Price: £29.95
ITIL Foundation Essentials – ITIL 4 Edition - The ultimate revision guide
ITIL Foundation Essentials – ITIL 4 Edition - The ultimate revision guide, second edition
Price: £19.95
ISO/IEC 20000: A Pocket Guide, Second edition (eBook)
ISO/IEC 20000 - A Pocket Guide, Second edition
Price: £9.95
Service Level Agreements: A legal and practical guide
Service Level Agreements - A legal and practical guide
Price: £9.95
Implementing Service Quality based on ISO/IEC 20000
Implementing Service Quality based on ISO/IEC 20000, 3rd edition
Price: £19.95
Pragmatic Application of Service Management
Pragmatic Application of Service Management, Second edition
Price: £24.95
Availability and Capacity Management in the Cloud: A ITSM Narrative Account
Availability and Capacity Management in the Cloud
Price: £29.95
Catalogs, Services and Portfolios - an ITSM success story
Catalogs, Services and Portfolios – an ITSM success story
Price: £29.95
Collaborative Business Design
Collaborative Business Design
Price: £34.95
Collaborative Business Design: The Fundamentals
Collaborative Business Design: The Fundamentals
Price: £12.95
Integrated Measurement. KPIs and metrics for ITSM, a narrative account
Integrated Measurement - KPIs and Metrics for ITSM - A narrative account
Price: £29.95
IT Asset Management: A Pocket Survival Guide
IT Asset Management - A Pocket Survival Guide
Price: £9.95
IT for Business (IT4B) – From Genesis to Revolution
IT for Business (IT4B) – From Genesis to Revolution
Price: £29.95
It’s All About Relationships: What ITIL® doesn’t tell you
It’s All About Relationships - What ITIL® doesn’t tell you
Price: £29.95
Managing in a Service-Focused World
Managing in a Service-Focused World
Price: £29.95
Practical IT Service Management: A Concise Guide for Busy Executives, Second Edition
Practical IT Service Management - A Concise Guide for Busy Executives, Second Edition
Price: £29.95
Release and Deployment – An ITSM Narrative
Release and Deployment - An ITSM narrative
Price: £29.95
Ten Steps to ITSM Success
Ten Steps to ITSM Success
Price: £34.95
The Definitive Guide to IT Service Metrics (Softcover)
The Definitive Guide to IT Service Metrics
Price: £39.95
The Quantum Age of IT (Softcover)
The Quantum Age of IT
Price: £29.95
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