Free PDF download: ITIL® v3 to ITIL® 4 – What has changed and how to transition

In ITIL® 4, the long-awaited update to ITIL v3, definitions have changed and there are new concepts, such as the SVS (service value system). This free paper sets out the key differences between ITIL v3 and ITIL 4, and explains how to transition smoothly.

Download this paper now to discover:

  • The new ideas ITIL 4 presents around value creation;
  • The four dimensions model;
  • The key differences between ITIL v3’s lifecycle and ITIL 4’s SVS;
  • The change from ITIL v3’s ‘processes’ to ITIL 4’s ‘practices’; and
  • The latest certification scheme.
Free brochure: ITIL® v3 to ITIL® 4 – What has changed and how to transition
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