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A guide to full or partial adoption of ITIL®, fully aligned with the 2011 edition of the best-practice IT service management framework. Buy this book now for official ITIL adoption guidance.
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While ITIL is a comprehensive framework, many organisations will not need or want to adopt it in its entirety. ITIL Lite - 2011 Edition is a step-by-step guide that allows organisations to adopt ITIL by selecting and tailoring those ITIL components relevant to their requirements. This new edition of ITIL Lite has been fully updated to align with the ITIL 2011 editions, and reflects the latest ITIL best practice.
ITIL Lite is ideal for those organisations whose budgets have been reduced but still want to improve key processes and functions.
ITIL Lite’s structured approach will help you with your ITIL project no matter what stage you may have reached. It features a ‘Classic ITIL Lite’ template for those new to ITIL, and provides a detailed explanation of the adaption and adoption of selected components.