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Cyber Essentials Plus - Get A Little Help

Cyber Essentials Certification and Precheck

Cyber Essentials Toolkit

Cyber Essentials Plus Certification

Cyber Essentials Remote Consultancy Support – 2 hours

Price: £2,250.00
ex. VAT
Cyber Essentials Plus - Get A Little Help
SKU: G4501
Format: Annual Subscription

Achieve Cyber Essentials and Cyber Essentials Plus certification with a little help from IT Governance, one of the scheme’s founding certification bodies that remains one of the largest in the UK.

  • Includes extra support if you do not have a technical background or find some of the self-assessment questions difficult to understand.
  • Our precheck support gives you the confidence your SAQ (self-assessment questionnaire) will be accepted by IASME first time.
  • Includes cyber insurance, one-to-one consultancy support and a certification guarantee*, which will bolster your organisation’s commitment to baseline cyber security.
  • Our documentation toolkit provides all the policies and procedures you need, saving you weeks of work.
  • Includes an on-site or remote assessment, internal vulnerability scans and an external vulnerability scan that offers a higher level of assurance to your stakeholders that your Cyber Essentials controls are in place.
  • Consultancy support is on hand throughout your journey to make sure you achieve certification.

This is an annual subscription service. All elements of this service, apart from consultancy, will renew automatically. Cyber Essentials certificates are valid for 12 months, in line with IASME requirements. (T&Cs apply.)

Save £250 when you buy the Cyber Essentials Plus – Get A Little Help package online. (RRP £2,545.)


What’s included in the Cyber Essentials Plus Get A Little Help package?

Cyber Essentials and Cyber Essentials Plus Certification

  • One-to-one consultancy support as part of the precheck service.
  • A precheck of your SAQ by our in-house consultants to make sure you meet the criteria set out by IASME before you submit your final questionnaire.
  • A certification guarantee.*
  • Free cyber insurance available to UK companies with a turnover of less than £20 million. This includes a 24-hour helpline to report a cyber incident, which will provide crisis management and incident response, with a total liability limit of £25,000. See a full breakdown of what’s included here.
  • An on-site assessment, internal vulnerability scans and external vulnerability scans.
  • Your Cyber Essentials certificate (worth £300) and your Cyber Essentials Plus certificate.

Cyber Essentials Toolkit

A complete set of pre-written policy and procedure templates that will help you comply with the Cyber Essentials scheme.

  • Designed to reflect the requirements of the scheme.
  • Built on expert knowledge from numerous cyber security implementation projects.
  • Ensure that the controls you are implementing are aligned to the requirements of the scheme.

Cyber Essentials Remote Consultancy Support – 2 hours

Some of the Cyber Essentials self-assessment questions can be difficult to understand if you do not have a technical IT background or you have a complex company structure. This service is applicable for the first year of your subscription and it provides two hours of one-to-one consultancy support. It's ideal for organisations that need extra help understanding the scheme, defining the scope of their certification or completing the SAQ.

How the application process works:

  • We help you define your scope for certification and complete the IASME SAQ.
  • We review your assessment before your first submission to check you meet the certification criteria.
  • You confirm and submit your application.
    • Subject to a positive outcome, we issue your Cyber Essentials certificate.
    • Once Cyber Essentials certified, you schedule your on-site assessment, which will include the internal vulnerability scan.
    • We will conduct the on-site assessment and perform the necessary internal scan on a sample of your Internet-facing devices.
    • We will provide the results of the internal scan and on-site assessment. If there are nonconformities, we will also provide feedback to help you understand how to close these gaps and achieve certification.
    • We schedule your external vulnerability scan.
    • Subject to a positive outcome, you receive your Cyber Essentials Plus certificate and report.
Net Promoter score of +68

Our Cyber Essentials services have an excellent NPS (Net Promoter Score) of +68

Is this service right for you?

Our Get A Little Help package has been created for organisations with some understanding and knowledge of the five key controls required for certification, but that may need some help completing the IASME SAQ.

See what our customers think about this service

“Our consultant, Terry Norton, was professional throughout and clearly had a very good knowledge of the standard and the testing, being able to help our IT Administrator ensure the relevant audit tools were installed correctly. We also found Terry friendly, patient and helpful, which is very important for remote sessions.”

- Peter Hodgson, Viewpoint Construction Software Limited


“Professional and supportive, great customer service. Maintained a dialogue without making the candidate feel under pressure with the process. Supportive throughout.”

- Rowan Irwin, T-Systems Limited


“Brilliant service from the team who were completely supportive of someone like me who runs a microbusiness and is hopeless with technical stuff. I am so grateful fo the handholding and advice you gave me.”

- Caroline


“Thanks for all your support, team – really appreciate your assistance in getting us through this in such a short space of time. Couldn’t recommend a better group of folk to work with!”

- Rowan Troy, Six Degrees Technology Group Limited


“Amazing Service, very friendly throughout and willing to help you every step through the process.”

- Ian


“IT Governance were very helpful and really focussed on what was needed to get the certification and have a more secure setup as part of the process (we did not just get assurance, we improved our assurance process).”

- Karl Axnick, Alscient Ltd


“Terry and Dan were extremely helpful, knowledgeable, and provide quick and effective answers to any query I raised.”

- Anonymous


Benefits of Cyber Essentials Plus certification

Work with the best

IT Governance is one of the founding Cyber Essentials certification bodies and remains one of the largest in the UK. We have issued more than 5,500 certifications worldwide and our broad range of fixed-price services has helped thousands of organisations achieve baseline cyber security.

Protect your organisation

Implementing the five controls correctly will help protect your organisation from approximately 80% of cyber attacks.

Secure the supply chain

The ICO (Information Commissioner’s Office), the UK’s data protection regulator, recommends Cyber Essentials as a “good starting point” for the cyber security of the IT you rely on to hold and process personal data.

Secure more business

Boost your reputation and attract new business by assuring customers you take cyber security seriously and have cyber security measures in place.

Work with the UK government and MOD

Cyber Essentials Plus will give you the opportunity to work with the UK government and MOD.

Be listed on the National Cyber Security Centre’s database

Cyber Essentials certificates issued in the previous 12 months are listed on the NCSC website, showing suppliers your commitment to protecting your and your customers’ data.

The NCSC (National Cyber Security Centre)

The NCSC (National Cyber Security Centre) has reviewed what influence Cyber Essentials has on cyber security attitudes and behaviours. It found:

  • 93% of certified organisations are confident that they are protected against common, Internet-based cyber attacks;
  • 61% of certified organisations say they are more likely to choose suppliers with Cyber Essentials or Cyber Essentials Plus certification; and
  • Certified organisations are more likely to implement cyber security controls beyond the scheme’s five controls, and are more aware of the risks posed by cyber attacks.


Cyber Essentials Plus involves a technical audit of the systems that are in scope for Cyber Essentials. This includes a representative set of workstations, mobile devices and build types used by the organisation’s end users to complete their day-to-day duties. The number of builds is defined by the number of configurations of operating systems and software suites installed. If more than one browser or Office suite is used, each variant will need to be tested. If they are installed on the same build, this is acceptable.

  • This package includes on-site testing at one location, of one type of user account, on up to ten sample devices. Additional workstations, mobile devices and build types may need to be tested to meet the sampling requirements of the scheme. If you require more than ten end-user workstations to be tested, you will need to purchase Cyber Essentials Plus Certification – Additional Device Testing. This testing can be conducted remotely in some instances.
  • The package includes a free vulnerability scan for up to 16 IP addresses. If you have more than 16 IP addresses, you will need to purchase additional IP packages in packs of 16. If you fail your external scan, a rescan will need to be purchased, plus any additional IP packages that you need to cover only the failing IP addresses if completed with 14 days of the first passing element.
  • If your business is located outside mainland UK, additional expenses will be charged to accommodate our consultant’s travel time and costs for the on-site assessment. These will be billed separately.
  • Any unused Cyber Essentials remote consultancy support time cannot be credited back.
  • If your first Cyber Essentials submission is unsuccessful, you have two working days to submit a further attempt. If you are not successful on your second submission, you will be required to wait one month before reattempting at the cost of a new application.
  • If your Cyber Essentials Plus application is unsuccessful, your Cyber Essentials certification may be revoked.
  • Free cyber insurance is available to UK organisations with a turnover of less than £20 million. This includes a 24-hour helpline to report a cyber incident, with a total liability limit of £25,000. Terms and conditions apply.
  • *Our certification guarantee is based on your organisation implementing all the required controls and providing us with your application to check before your first submission. Full details can be found in our FAQs.
  • All new certificates issued by IASME have a 12-month expiry date. All elements, apart from consultancy, are annual subscription products; however, you can cancel at any time. (T&Cs apply.)
  • The consultancy element of this package is only applicable for the first year of the subscription. If required, you can re-purchase consultancy support when you renew your Cyber Essentials certification.

Test requirements

  • All user devices are subject to testing and will be agreed upon before the testing date, including mobile and BYOD (bring your own device), and must be available for testing.
  • All devices within the scope of testing must be user devices and cannot be built specifically for testing.
  • A local user account with username and password must be available for each user group in scope.
  • Devices must have Internet access, allow emails from our test domain and be accessible by our test web server (
  • You must provide details of a user email account per user group being assessed.
  • Workstation builds must be configured to allow an authenticated vulnerability scan that will determine patch and version numbers of installed software, and you must provide details of the user account to be used.
  • Remote registry must be enabled on the workstation builds, and no global policies that block the authenticated vulnerability scan are permitted.

Customer Reviews

(4.75)stars out of 5
Number of reviews: 4
1. on 29/03/2021, said:
5 stars out of 5
I would highly recommend ITGovernance to anyone looking to achieve their Cyber Essentials Plus accreditation. Their clear help and guidance is second to none.
2. on 22/03/2021, said:
5 stars out of 5
I would like to offer my sincere thanks and appreciation for the enormous effort the team have made to assist us during this difficult time. We were forced into an unexpected cancellation due to unplanned systems and networking issues. Your assistance in managing the cancellation and arranging a new date, plus the overall customer support has been excellent.
3. on 11/03/2021, said:
4 stars out of 5
We had purchased the Cyber Essentials plus along with 'Get a little help' package. The service and the guidance we received from the team helped us to achieve the certification in both the assessment stages. The 'Get a little help' package suggested to us by the CE delivery coordinator was indeed an added advantage!
4. on 06/10/2020, said:
5 stars out of 5
We had great support from Richard Mason, who is a credit to ITG. His knowledge, professionalism and support throughout the process was fantastic. It would have been a much more difficult process without his help!
Showing comments 1-4 of 4
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