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Cyber Essentials Plus - Get A Little Help

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Cyber Essentials Certification (Annual certification)

Cyber Essentials Plus Certification

Cyber Essentials Remote Consultancy Support (First year only)

Price: £2,355.00
ex. VAT
Cyber Essentials Plus - Get A Little Help
SKU: G4501
Format: Subscription (Annual)

Bolster your organisation’s commitment to baseline cyber security by achieving Cyber Essentials and Cyber Essentials Plus certifications first time with a little help from us.

  • Includes both Cyber Essentials and Cyber Essentials Plus certificates upon successful completion of all elements.
  • Includes cyber insurance, two hours’ one-to-one consultancy support, access to our Cyber Security Portal to manage your application, and expert guidance from our cyber security advisers to improve your chances of passing first time.
  • Work with IT Governance, one of the founding Cyber Essentials certification bodies that remains one of the largest in the UK. We have issued more than 7,000 certifications worldwide.
  • Cyber Essentials Plus certification includes an on-site or remote assessment, internal vulnerability scans and an external vulnerability scan, which offer a higher level of assurance to your stakeholders that your Cyber Essentials controls are in place.
  • A pre-test call to help you prepare for your assessment.
  • Consultancy support is on hand throughout your journey to make sure you achieve certification.
  • Our Cyber Essentials services have received a ‘World-Class’ NPS (Net Promoter Score) of +100.

This is an annual subscription service. The Cyber Essentials and Cyber Essentials Plus Certification part of this service will automatically renew each year. Cyber Essentials certificates are valid for 12 months, in line with IASME requirements. You can cancel at any time. (T&Cs apply.)


What’s included in the Cyber Essentials Plus – Get A Little Help package?

Cyber Essentials and Cyber Essentials Plus Certification

  • Both your Cyber Essentials and Cyber Essentials Plus certificates.
  • Two hours of consultancy support from our cyber security experts to help you understand and complete your SAQ (self-assessment questionnaire).
  • Access to our Cyber Security Portal to manage your application.
  • Two attempts to achieve a positive outcome.
  • £25,000 free cyber insurance.*
  • An on-site/remote assessment, internal vulnerability scans and external vulnerability scans.

Cyber Essentials Remote Consultancy Support

Some of the Cyber Essentials self-assessment questions can be difficult to understand if you do not have a technical IT background or you have a complex company structure. This service is applicable for the first year of your subscription and provides two hours of one-to-one consultancy support. It’s ideal for organisations that need extra help understanding the scheme, defining the scope of their certification or completing the SAQ.

Benefits of choosing IT Governance as your certification body

 Fixed price packages at competitive rates

 Over 7,000 certificates issued

 98% customer success rate

 ‘World-Class’-rated customer service

How the application process works:

  • Your Cyber Essentials package will be automatically fulfilled onto your account on our IT Governance Cyber Security Portal (CS Portal).
  • You log into our CS Portal and confirm your details.
  • We send you access details for the IASME Cyber Essentials portal via email.
  • We contact you to arrange your initial consultancy support.
  • We help you define your scope for certification and explain how to complete the IASME SAQ.
  • You confirm and submit your application.
  • Subject to a positive outcome, we issue your Cyber Essentials certificate.
  • Once you are Cyber Essentials certified, you schedule an on-site/remote assessment and a pre-engagement call.
  • We conduct the internal assessment and scans on a sample of your Internet-connected devices, and then provide the results. If there are nonconformities, we will also provide feedback to help you understand how to achieve certification.
  • We schedule your external vulnerability scan.
  • Subject to a positive outcome, you receive your Cyber Essentials Plus certificate and report.
Net Promoter score of +100

Our Cyber Essentials services have a ‘world-class’ NPS (Net Promoter Score) of +100.

Is this service right for you?

Our Get A Little Help package has been created for organisations that have some understanding and knowledge of the five key controls required for certification, but that may need some help completing the IASME SAQ.

See what our customers think about this service

“Our consultant, Terry Norton, was professional throughout and clearly had a very good knowledge of the standard and the testing, being able to help our IT Administrator ensure the relevant audit tools were installed correctly. We also found Terry friendly, patient and helpful, which is very important for remote sessions.”

- Peter Hodgson, Viewpoint Construction Software Limited


“Professional and supportive, great customer service. Maintained a dialogue without making the candidate feel under pressure with the process. Supportive throughout.”

- Rowan Irwin, T-Systems Limited


“Brilliant service from the team who were completely supportive of someone like me who runs a microbusiness and is hopeless with technical stuff. I am so grateful fo the handholding and advice you gave me.”

- Caroline


“Thanks for all your support, team – really appreciate your assistance in getting us through this in such a short space of time. Couldn’t recommend a better group of folk to work with!”

- Rowan Troy, Six Degrees Technology Group Limited


“Amazing Service, very friendly throughout and willing to help you every step through the process.”

- Ian


“IT Governance were very helpful and really focussed on what was needed to get the certification and have a more secure setup as part of the process (we did not just get assurance, we improved our assurance process).”

- Karl Axnick, Alscient Ltd


“Terry and Dan were extremely helpful, knowledgeable, and provide quick and effective answers to any query I raised.”

- Anonymous


Benefits of Cyber Essentials Plus certification

Work with the best

IT Governance is one of the founding Cyber Essentials certification bodies and remains one of the largest in the UK. We have issued more than 6,600 certifications worldwide, and our broad range of fixed-price services has helped thousands of organisations achieve baseline cyber security.

Protect your organisation

Implementing the five controls correctly will help protect your organisation from approximately 80% of cyber attacks.

Secure the supply chain

The ICO (Information Commissioner’s Office), the UK’s data protection regulator, recommends Cyber Essentials as a “good starting point” for the cyber security of the IT you rely on to hold and process personal data.

Secure more business

Boost your reputation and attract new business by assuring customers you take cyber security seriously and have cyber security measures in place.

Work with the UK government and MOD

Cyber Essentials Plus will give you the opportunity to work with the UK government and MOD.

Be listed on the National Cyber Security Centre’s database

Cyber Essentials certificates issued in the previous 12 months are listed on the NCSC website, showing suppliers your commitment to protecting your and your customers’ data.



Cyber Essentials Plus involves a technical audit of the systems that are in scope for Cyber Essentials. This includes a representative set of workstations, mobile devices, internally hosted servers, and build types used by the organisation’s end users to complete their day-to-day duties. The number of builds is defined by the number of configurations of operating systems and software suites installed. If more than one browser or Office suite is used, each variant will need to be tested. If they are installed on the same build, this is acceptable.

  • Cyber Essentials certification: if you are not successful on your first submission for Cyber Essentials, you have two working days to submit a further attempt for certification. If you are not successful on your second submission, you will need to reapply at the cost of a new application.
  • If your Cyber Essentials Plus application is unsuccessful, your Cyber Essentials certification may be revoked.
  • If your Cyber Essentials Plus application is not completed within three months of the date of your Cyber Essentials certificate, you will need to repeat your Cyber Essentials Certification at full cost.
  • You can use your one-to-one remote consultancy support time throughout the application process, but any unused time cannot be credited back or carried over.
  • Cyber Essentials Plus certification: This package includes a technical audit at one location, of one type of user account, on up to ten sample devices. One location refers to one physical office/site, or all devices/machines selected for testing being on the same network. Additional workstations, mobile devices, server devices and build types may need to be tested to meet the sampling requirements of the scheme. If you require more than ten end-user workstation or server devices to be tested, you will need to purchase Cyber Essentials Plus Certification – Additional Device Testing. This testing will be conducted remotely in most instances.
  • If you fail any of the Cyber Essentials Plus testing performed as part of the overall engagement, we will provide you with details of further tests required. Cyber Essentials Plus final reports must be completed no more than 30 days after the start date of the first scans. Any remediation work and required retesting must be completed with sufficient time for QA and generation of the report and certificate within this time frame. These tests will be billed separately.
  • The package includes an external vulnerability scan for up to 16 IP addresses. If you have more than 16 IP addresses, you will need to purchase additional IP packages in packs of 16. If you fail your external scan, a rescan will need to be purchased, plus any additional IP packages that you need to cover the failing IP addresses if you have more than 16 IP addresses.
  • If you ask that testing is undertaken at your business location, additional expenses will be charged to accommodate our consultant’s travel time and costs for the on-site assessment. These will be billed separately.
  • This Cyber Essentials Plus package includes the cost of your Cyber Essentials certification, as set out by IASME. Additional charges are for additional services delivered.
  • Please ensure you select the correct package for your organisation size. Prices quoted are available for purchase online through the website only. Any purchases processed offline through our sales teams will be subject to a £50 administration fee.

Test requirements

  • All user devices are subject to testing and will be agreed upon before the testing date, including workstation, server devices within scope, mobile and BYOD (bring your own device), and must be available for testing on the agreed date/during the engagement.
  • All devices within the scope of testing must be in use user devices and cannot be built specifically for testing.
  • A genuine local user account with username and password must be available for each user in scope.
  • Devices must have Internet access, allow emails from our test domain and be accessible by our test web server (
  • You must provide details of a user email account per user being assessed.
  • Workstation builds and server devices must be configured to allow an authenticated vulnerability scan that will determine patch and version numbers of installed software, and you must provide or enter details of the administrative user account to be used.
  • Remote registry must be enabled on the workstation builds and server devices, and no global policies that block the authenticated vulnerability scan are permitted.

*Optional free cyber insurance available to UK companies with a turnover of less than £20 million. This includes a 24-hour helpline to report a cyber incident, which will provide crisis management and incident response, with a total liability limit of £25,000. See a full breakdown of what’s included here.

Customer Reviews

(4.92)stars out of 5
Number of reviews: 12
11. on 11/03/2021, said:
4 stars out of 5
We had purchased the Cyber Essentials plus along with 'Get a little help' package. The service and the guidance we received from the team helped us to achieve the certification in both the assessment stages. The 'Get a little help' package suggested to us by the CE delivery coordinator was indeed an added advantage!
12. on 06/10/2020, said:
5 stars out of 5
We had great support from Richard Mason, who is a credit to ITG. His knowledge, professionalism and support throughout the process was fantastic. It would have been a much more difficult process without his help!
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