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Cyber security for the retail, food, travel, hospitality and leisure sectors

Consumer experience is king in the retail, food, travel, hospitality and leisure industries. With increased expectations and a savvy approach to researching potential purchases, consumers will spend wisely; not only on what they purchase, but where the purchase from. With today’s innovative technologies allowing blended experiences, businesses which can offer assurances and certainty around cyber security and data protection are likely to succeed. And those which don’t will face a harsh trial via social media and online reviews, as well as severe financial penalties. The combination of which will make continued successful trading difficult. 

No consumer-based business can afford to be complacent, on any level. Not least, because every new way to redefine and enrich products, services and experiences, inevitably includes
digital tactics and connectivity, leaving businesses – and their customers – increasingly exposed to the threats of cyber-attacks.

Read on, to understand how we can help you to stay on track, keeping you, your business and your customers safe now, and in the future.


The three most common areas of cyber-security focus for the retail, food, travel, hospitality and leisure industries are:

  • GDPR compliance

    The EU General Data Protection Regulation (GDPR) superseded the UK Data Protection Act 1988 on 25 May 2018. It expands the rights of individuals to control how their personal data is collected and processed, and places a range of new obligations on organisations to be more accountable for data protection. Compliance is critical, so visit our GDPR page to read more, access free resources and see how we can help you. 

  • ISO 27001, the international information security standard

    ISO 27001 is the international standard that describes best practice for an information security management system (ISMS). Achieving this standard allows you to demonstrate that your company has robust policies and procedures to help defend against cyber-attacks, and act effectively if an attack is successful, to protect data assets. Read on to establish if ISO 27001 is right for your business. 

  • PCI DSS - how payment security applies to your business

    The Payment Card Industry Data Security Standard was developed to encourage and enhance cardholder data security, and to facilitate the broad adoption of consistent data security measures involved in payment card processing. Any company that processes card payments is required to comply with the standard, or face serious consequences including fines, litigation and reputation damage. View our free resources and training options to ensure you’re equipped for success! 

    However, depending on the scale and scope of your business, there are more areas to consider, including ISO 22301 for business continuity management and Cyber Essentials to demonstrate effective use of cyber security controls. 

    If you’re unsure where to start, simply drop as an email and we’ll be happy to have a conversation to help scope out your needs. 


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Our one-stop shop brings together a range of resources to the most common challenges facing consumer-based businesses today, including Pocket Guides to help you get started. 

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Contact us today

The IT Governance team has the expertise and experience to help organisations confidently manage these challenges. We offer a comprehensive range of risk management, IT governance and compliance services to organisations in the retail, food, travel, hospitality and leisure sectors.

Get in touch today to discuss tailored solutions to meet your cyber security challenges.