Changing How You Manage and Communicate Change

Transform the way you manage and communicate change in your business

How has your organisation changed recently? How did the people in it or associated with it react? Was it in exactly the same way?  Do you have more changes coming up?

People’s reactions vary depending on a number of factors, including personality types, misconceptions, their personal circumstances and the influences of their work and life experiences. This new book will enable you to recognise and accept these differences, and even harness them for the benefit of the business.

‘Changing How You Manage and Communicate Change’, written by speaker and consultant, Naomi Karten, is specifically for IT professionals and those working closely with IT. However, you will find that the experiences highlighted in this book apply equally to anyone in any industry who needs to lead change.

Benefits to business include:

• Manage inevitable changes within your organisation to their best advantage.
• Fine tune your management skills by gaining a better understanding of your own reactions to change as well as those of users, customers, suppliers and employees.
• Find out what’s unique about your business and why a one-size-fits-all change management approach simply doesn’t work.
• Be better prepared by discovering how to make your change management plan more flexible.
• Understand how the introduction of change affects productivity and what you can do about it.
• Learn how to help people to cope with change more positively and effectively.

"I’ve really been enjoying reading ‘Changing How You Manage and Communicate Change’, and found myself really living it! Just as I began reading, a foreign element entered our lives. It wasn’t really all that significant, or at least shouldn’t have been, except for the way in which it was introduced – with zero communication. The ‘Chaos’ section of the book not only explained what we were feeling but helped us through our experience."

- Dorothy Graham, software testing expert

"This book is a treasure because of the countless stories and examples which show the deep experience Naomi Karten has had in managing and communicating successfully during change, and to which every reader can relate. I highly recommend this book to anyone managing and/or undergoing a change (and who is not?)."

-Jutta Eckstein, Agile consultant