Soft Skills

It takes more than just technical know-how to build a great team.

IT Governance has a great range of books and related products that will help you exploit soft skills such as teamwork, coaching, time management, change management and communication/presentation skills to transform your team from a collection of individuals into a tight, effective business unit.

See below to find out how we can help you get the best from your team, and enable your team to get the best from themselves.

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Soft Skills Books

• Building a High Performance Team: Proven techniques for effective team working and practical advice for IT Managers who want to develop an action plan for successful team-building.

• Coaching for High Performance: How to develop exceptional results through coaching - Written for managers who want to build a cooperative, knowledge-sharing environment in their team.

• The Effective Manager: Management skills for high performance - Explains how you can develop the skills to become a first-rate manager.

• Leading for Success: Unleash your leadership potential to achieve extraordinary results - Whatever your leadership experience, this book will help you create an action plan to realise your greater potential.

• Changing how you Manage and Communicate Change: Focusing on the human side of change - By focusing on the people rather than the change itself, this book helps IT professionals through challenges with less disruption.

• Presentation Skills for Technical Professionals: Achieving Excellence - Do you dread presentations? Don’t panic; this friendly book is packed with sound advice to settle your nerves and make your presentation memorable for the right reasons.

• Changing the IT Leader’s Mindset: Time for revolution rather than evolution - Crucial insights for CIOs and IT directors who want to improve communication with the Board and develop better working relationships with leaders of other business functions.

• Coping with Unplanned Absences: A Pocket Guide - Guidelines for managers on how to reduce the incidence of unplanned absence, ensure continuity of service, and take advantage of technology to enable remote working.

• Essential Time Management and Organisation: A Pocket Guide - Juggling tasks and deadlines is a key skill in the modern workplace. This pocket guide helps you get organised and so reduce your stress levels and work more efficiently and effectively.

• The ITSM Iron Triangle: Incidents, changes and problems - An innovative work of fiction that shows managers how ITIL best practice can ensure the success of IT implementation projects.

• No One of Us is as Strong as All of Us: Services, catalogs and portfolios - The sequel to The ITSM Iron Triangle. In this story Chris encounters real-life ITSM challenges and learns the value of ITIL processes. Ideal for newly-trained ITIL practitioners.

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Soft Skills Training Courses, Toolkits and Training Aids

• Information Security Management System (ISMS) Card Game - A fun and innovative card game, tailored for learning the principles of Information Security Management.

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