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Phishing Staff Awareness Course

Phishing Staff Awareness Training Programme

SKU: 4566
Format: 1 - 50 users
Format: 51 - 100 users
Format: 101 - 150 users
Format: 151 - 200 users
Format: 201 - 250 users
Format: 251 - 350 users
Format: 351 - 500 users
Format: 501 - 750 users
Format: 751 - 1000 users
Format: 1 - 2 users only
  • Protect your organisation from cyber crime by improving your staff’s understanding of phishing and other social media attacks – the cause of about 90% of breaches.
  • Learn how phishing attacks work, ways of spotting phishing emails, the tactics cyber criminals use and how to avoid falling victim.
  • Stay up to date with the latest threats: the course is updated quarterly with new examples of phishing scams and tactics, so your staff can understand the types of threat they will face.
  • Benefit from industry news and expert guidance, with a free monthly newsletter.
  • Embed a culture of security awareness throughout your organisation and ensure your staff are a robust last line of defence.
  • Test learner knowledge and retention, and generate reports for auditing purposes.
  • Benefit from fast deployment, with instant access to the e-learning programme.
  • Enjoy flexible payment options with a no-obligation annual subscription, which you can cancel at any time (T&Cs apply).
  • Buy now, pay later with an IT Governance corporate account: apply online today or call our service centre team on +44 (0)1474 556685.

Want to host this course on your own LMS? Find out how 

Step 1 - Select number of users
Annual subscription year 1
Price: £19.00
ex. VAT
Annual subscription thereafter £19.00ex. VAT
Step 2 - Select number of licences

Why is phishing email awareness training important?

 Empower your staff

90% of malware, including ransomware, is delivered by phishing attacks. Training your staff to recognise them and take appropriate action is one of the most important things you can do to keep your organisation secure. Educate employees so they can enforce best practices and reduce your risk of a successful attack or breach.

 Awareness of the latest threats

Phishing campaigns are constantly evolving, and new threats emerge from month to month. Therefore, the Phishing Staff Awareness Training Programme is updated four times a year to ensure it is up to date with the latest attacks.

Strengthen your defences

Investing in expensive technology won’t matter if your staff don’t know what to do if they’ve been targeted.

 Protect your brand and data assets 

Prevent a data breach or security incident by training your staff to actively help to mitigate cyber risks.

 Demonstrate your commitment to security

Ensure staff receive appropriate awareness training, and everyone has the same level and quality of training.

 Showcase your employee’s knowledge

Enable your employees to demonstrate their competence in phishing awareness with digital badges. These can be included in email signatures and shared on social platforms.

What's covered in this ongoing training programme?

  • What is social engineering?
  • How to identify social engineering attacks
  • What are the consequences of a phishing attack?
  • How easy it is to fall victim to a phishing attack
  • How are phishing attacks orchestrated?
  • How to identify a phishing scam
  • Ground rules for avoiding phishing scams 

Plus, all learners automatically receive our exclusive staff awareness monthly newsletter featuring information about the latest phishing attacks and vital security tips, helping your staff remain vigilant against the latest threats.

Reinforce staff awareness with our Phishing Challenge game

Strengthen employee awareness of phishing with this package comprising the bestselling phishing e-learning course and the Phishing Challenge E-learning Game.

Phishing Staff Awareness and Challenge Game Package

  • Teach staff how phishing attacks work, the tactics cyber criminals employ, and what to do when they’re targeted.
  • Instil phishing knowledge among employees in a fun way.
  • Test your staff’s phishing knowledge by challenging them to the game.
  • Encourage a culture of cyber security awareness in your organisation.
  • Save up to 25% on purchasing the e-learning course and game together with pricing starting from as little as £16 per user.

Find out more

Why choose IT Governance?

  • Shop with confidence – more than 1,000 organisations use our e-learning courses, and we’ve trained more than 100,000 professionals.
  • Industry experts develop our staff awareness training so you can be safe in the knowledge that the content is accurate and up to date.
  • Guaranteed results – track progress and run reports on completion for auditing purposes.
  • Fast, easy deployment that’s compatible with any device, including desktop, mobile and tablet.
  • Customise the learner experience by adding your company branding in the LMS (learning management system) and include links to relevant documents (e.g. social media policy).
  • Flexible payment with annual renewals.
  • Our e-learning team is on hand to support and guide you throughout the deployment.

Key features

Annual licence

This is a one-year, renewable licence.

Engaging course contents

The course offers in-depth, engaging content and activities.

Short duration

At just 45 minutes long, our e-learning is ideal for initial and repeat engagement.

Test staff understanding

The assessment includes 20 randomly selected multiple-choice questions. 

Retake as many times as you need

The assessment can be retaken as many times as needed until the pass mark has been achieved.

Audit trail

Track participation and test results to demonstrate compliance should you be audited.

Multiple hosting options

Courses are hosted in our LMS to save you time on deployment. Read more about our hosting options if you’d like to host the course on your own LMS.

Quarterly updates

Our phishing programme recognises that phishing attacks change and evolve quickly, so this course is updated four times a year to reflect the latest phishing threats.

Reinforce awareness

Refresh staff understanding as part of a continual staff awareness programme with this annual licence.

Free monthly bulletin

Users get a free newsletter each month featuring the latest phishing news and tips on staying secure.

Digital badges

Showcase your employee’s knowledge in core areas your customers are concerned about. Our digital badges are available from the LMS and can be used on email signatures and social profiles.

Optional narration

This course now has a narration option to improve engagement for users who learn better with a mixture of audio and visual course content.

Course overview

Cyber security and phishing go hand in hand, so doing everything you can to defend against phishing attacks is essential. According to the 2019 Cyber Security Breaches Survey, 80% of organisations that suffered a cyber attack were targeted by phishing attacks. 

No matter how many technological defences are in place, no email filtering method is 100% successful, so it’s often left to the recipient to decide whether or not to open a phishing email or click a malicious link. It is here that phishing awareness training can make a vital difference. 

Watch our short video for an overview of the phishing course modules, how users interact with course content, and some examples of the interactive tasks.  

Licence types

What’s the difference between individual licences and corporate licences?

Individual e-learning licences are best suited to single users that require easy and immediate implementation of staff awareness solutions.

You can purchase up to two individual e-learning licences at a time, and you can assign licences to your staff via your Account area.

Individual licences are hosted on the following LMS:

Corporate e-learning licences are best suited to organisations that require complete oversight of the implementation and uptake of their staff awareness programme.

Corporate e-learning licences allow you to monitor course and exam completion, including exam scores, and export reports to demonstrate your organisation’s collective understanding of the subject. You can also customise the look and feel of the LMS (learning management system) area for a more corporate learning experience.

You can purchase up to 1,000 corporate e-learning licences at a time, and you can assign the licences to your staff via the LMS.

Corporate licences are hosted on the following LMS:

Need more than 1,000 licences?

If you require more than 1,000 licences, please speak to one of our experts. This will help us understand your requirements and scope so we can send you a tailored quote.

Bespoke options

If you would prefer a fully customised course or want to speak about hosting options on your branded LMS, please contact our team.


GRC eLearning

Our e-learning courses are SCORM 1.2 compliant and are hosted on the LMS of our sister company, GRC eLearning Ltd.

GRC eLearning specialises in cyber security and data protection e-learning solutions and offer customisation, bespoke solutions and free trials.

Annual renewal

This is an annual subscription product, but you can cancel at any time.

Your first subscription payment will be taken on the day of purchase, and your first annual subscription payment will be taken 12 months after your first payment. (T&Cs apply.)

If you wish to cancel your subscription, simply log in to your account and visit your subscriptions page, where you can manage, edit and cancel your subscriptions at any time.

If you have purchased 1–2 individual licences

After you have completed your order, you will receive a sales receipt and a “Thank you for your order” confirmation email detailing the following steps (if you don’t receive these emails, please check your junk folder):

  1. For the delegates to access the e-learning courses, you must add their details in your Account area. Please note that delegates must access the course via the link in the welcome email from the LMS to activate the e-learning course.
  2. Please provide the required delegate information if you haven’t already done so. You can do this by logging in to your Account page and scrolling down to ‘E-learning Courses’, where you can select ‘Add delegate(s)’. Please ensure this information is correct as it cannot be amended once saved.
  3. Delegates will receive an email with a link to the course. New delegates will receive an email with login details for the GRC eLearning LMS.
  4. Individual licences are hosted on the following LMS:

If you have purchased 1–1,000 corporate licences

After you have completed your order, you will receive a sales receipt and a “Thank you for your order” email detailing the following steps (if you don’t receive these emails, please check your junk folder):

  1. Please provide the required delegate information if you haven’t already done so. You can do this by logging in to your Account page and scrolling down to ‘E-learning Courses’, where you can select ‘Add company details’.
  2. If you are a new customer, you will need to register your company and add an administrator. You will then receive a welcome email confirming the registered details. Please keep this safe as it will contain important information required for future e-learning licence purchases. Your assigned administrator will also receive an email detailing the next steps.
  3. If you have already registered your company, please enter your Company ID (Short Name) when prompted and click ‘Save’.
  4. Your assigned administrator will now be able to manage the booking via the GRC eLearning LMS. To log in to the LMS, you will need to use the email address provided at the time the company details were added.
  5. Corporate licences are hosted on the following LMS:

Need more information or support?

Check our FAQ page for more information about our e-learning courses. Alternatively, take a look at our 12-month support package which provides extra technical support on hosting and managing administration of this course for the duration of the contract.

Technical information

Our e-learning courses have been designed to work on the following browsers and mobile apps:

  • Windows: Microsoft Edge, Google Chrome and Firefox.
  • Mac: Safari, Google Chrome and Firefox.
  • Mobile: Safari in Apple iOS 12 or later, Google Chrome in Apple iOS 12 or later and Google Chrome in Android OS 6 or later.

Please ensure that JavaScript is enabled in your browser, and that font downloads is enabled to see the correct fonts and characters in the course.

Note that older browsers may encounter playback issues related to browser feature releases, so we strongly recommend using the latest browser version for the best experience.

Customer Reviews

(4.63)stars out of 5
Number of reviews: 8
1. on 28/03/2023, said:
5 stars out of 5
A great course for the employees of our company to familiarise themselves. The platform is easy to use and good reporting capabilities.
2. on 13/02/2023, said:
5 stars out of 5
very informative and a great way to learn. This course was purchased for the entire business to complete. All employees successfully passed the test, however it was challenging and you definitely had to read and absorb the content.
3. on 02/01/2023, said:
5 stars out of 5
Easy to setup and staff enjoyed the course. This is great for the staff and even better for us as it helps protect our organisation.
4. on 16/08/2022, said:
4 stars out of 5
Supplied and quickly available to staff from the point of purchase and order. Content was clear and simple for staff to understand. Recommended for the right staff levels.
5. on 17/03/2022, said:
4 stars out of 5
A very good course - E-Learning solution is perfect for our organisation and is used to induct new members of staff. Lots of information and the usefulness of being able to track learner progress is greatly valued - On a side-note, Carol Stearn from the E-Learning team was amazing - her responses to queries were super quick and informative - great customer service experience alongside the course itself
6. on 26/01/2022, said:
5 stars out of 5
Easy to understand, using plain language and a very informative course delivered very quickly from the point of purchase - a useful dashboard to track learner progress. Highly recommended for content and value - thank you IT Governance - would have no problem in securing further training from you for my staff!!
7. on 24/01/2022, said:
4 stars out of 5
I certainly like the steps through the modules - it clearly builds the picture and explains the terminology in an easy-to-understand manner. I tend to prefer E-Learning for my staff and as an SME, consider very good value for money learning - recommended content.
8. on 25/11/2020, said:
5 stars out of 5
This is a really useful training on what to look for in suspicious emails.
Showing comments 1-8 of 8
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