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ITIL® 4 Specialist: High Velocity IT

ITIL 4 Specialist: High Velocity IT


SKU: 5775
Format: 90 days online access
Format: 150 days online access
  • Follow-up to the ITIL® 4 Foundation course.
  • Study duration: 18 hours across 9 modules.
  • Suitable for IT practitioners and leaders who are seeking to update their working methods when delivering digital products and services.
  • Key component of ITIL 4 Managing Professional stream.
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Price: £701.00
ex. VAT
Step 2 - Select number of delegates
Course overview

Course overview

The ITIL 4 Specialist: High Velocity IT course offers a follow-up to the concepts introduced in the ITIL 4 Foundation course. The course comprises nine modules that focus on areas that help organisations and practitioners update their skills and working methods for the digital era, and provide insight into how they can ensure valuable investments, fast development, resilient operations, co-created value and assured confidence.


Are there any prerequisites for this course?

  • Candidates must hold the ITIL 4 Foundation certificate and be able to demonstrate that they have undertaken accredited training before taking the ITIL HVIT exam.
  • Course options: 90-day and 150-day courses are available.
  • This course is provided by ITSM Zone, an AXELOS ATO (Accredited Training Organization).
  • ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Course details

Modules and lessons covered in this course:

Module 1: Concepts around the High-Velocity Nature of the Digital Enterprise

  • Lesson 1 – HVIT Key Terms
  • Lesson 2 – HVIT Objectives

Module 2 – The Digital Product Lifecycle and the ITIL Operating Model

  • Lesson 1 – The Digital Product Lifecycle and the ITIL Operating Model Part 1
  • Lesson 2 – The Digital Product Lifecycle and the ITIL Operating Model Part 2

Module 3 – Key HVIT Concepts and Associated Behaviors

  • Lesson 1 – HVIT Key Behaviors
  • Lesson 2 – Principles, Models and Concepts Part 1
  • Lesson 3 – Principles, Models and Concepts Part 2
  • Lesson 4 – Principles, Models and Concepts Part 3

Module 4 – Ensuring Valuable Investments

  • Lesson 1 – Ensuring Valuable Investments: Techniques
  • Lesson 2 – Ensuring Valuable Investments: ITIL Practices

Module 5 – Ensuring Fast Development

  • Lesson 1 – Techniques, Part 1
  • Lesson 2 – Techniques, Part 2
  • Lesson 3 – Practices, Part 1
  • Lesson 4 – Practices, Part 2
  • Lesson 5 – Practices, Part 3
  • Lesson 6 – Practices, Part 4

Module 6 – Ensuring Resilient Operations

  • Lesson 1 – Techniques, Part 1
  • Lesson 2 – Techniques, Part 2
  • Lesson 3 – Availability Management
  • Lesson 4 – Capacity and Performance Management
  • Lesson 5 – Monitoring and Event Management
  • Lesson 6 – Problem Management
  • Lesson 7 – Service Continuity Management
  • Lesson 8 – Infrastructure and Platform Management

Module 7: Ensuring Co-created Value

  • Lesson 1 – Techniques
  • Lesson 2 – Service Design Practice
  • Lesson 3 – Service Desk

Module 8: Ensuring Assured Conformance

  • Lesson 1 – Techniques
  • Lesson 2 – Information Security Management
  • Lesson 3 – Risk Management

Module 9 – Course Recap and Exam Preparation

Successful completion of this course and exam provides the ITIL 4 Specialist: High Velocity IT qualification, and can be counted towards ITIL 4 Managing Professional designation

Exam

ITIL® 4 Specialist: High Velocity IT online exam

  • Delivery method: Online, webcam proctored.
  • Duration: 90 minutes
  • Questions: 40
  • Format: Closed book, multiple choice
  • Pass mark: 70%

What qualifications will I receive?

ITIL 4 Specialist: High Velocity IT


How will I receive my exam results and certificates?

Provisional exam results will be available immediately after completing the exam. Confirmed exam results will be issued within ten working days from the date of the exam.

Certificates for those who have achieved a passing grade will be issued within ten working days from the date of the exam.

Results notifications and certificates are sent directly to candidates by the relevant exam board in electronic format; please note that hard-copy exam certificates are not issued.


Can exams be retaken?

Yes, if you are unsuccessful on the first attempt you can retake the exam for an additional fee.

Fulfilment

Fulfilment

After you have completed your order, we will supply ITSM Zone with your email address and details of the course you have purchased. You will receive a welcome email from ITSM Zone within one working day containing instructions and important information about the online course you have purchased from us.

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