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eLearning Get A Little Help

eLearning 12 month support package

SKU: 5058
Publishers: GRC eLearning
Format: 1 - 250 users
Availability: Contracts sent within 24 business hours
Format: 251 - 1,000 users
Availability: Contracts sent within 24 business hours
Format: 1,001 - 1,499 users
Availability: Contracts sent within 24 business hours

Save time and effort with our e-learning support package which provides 12 months of unlimited administration support.

If you would like support for 1500 users or more, please get in touch.

Options:
Price: £750.00
ex vat

Description

Reduce the amount of time and effort you spend on administration and technical support for your users by purchasing the e-learning 12 month support package. Our team of experts will be on hand to assist you, so you can focus on the everyday running of your business.

We recommend this solution for organisations who host their e-learning courses on our LMS (learning management system).


What’s included?

12 months of unlimited administration support with setting up e-learning licences, generating reports and offering technical assistance to end users.

You will receive support for up to two administrators.


Response times:

Password resets:  Within one working day

Report requests:  Within five working days

New users:  Within five working days

Technical support:  Initial response within 24 hours


Why choose the e-learning 12 month support package?

By purchasing this e-learning support contract, you avoid having to pay for individual support tickets, which each cost £150 plus VAT.

Issues can be logged 24/7 and will be responded to the next working day (between 9:00 am and 5:00 pm (GMT), Monday to Friday).


Further information

For further information about this service or to enquire about a contract for 1500 users, please contact our service centre.


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