Skip to Main Content
Let our cyber security experts become an extension of your in-house IT department. Find out more
Cyber Incident Response - Emergency Support

Cyber Incident Response - Emergency Support

SKU: 4905
Format: Consultancy
  • Limit the impact of a cyber incident with emergency support from our team of cyber security experts.
  • Respond to any cyber incident quickly and with confidence, with backing from our legal and technical teams.
  • Return to business as usual, and minimise costs and potential fines with guidance from our world-renowned experts.

If you have suffered an incident and need emergency support, call our dedicated team now on 01353 494464.

For more information about this service or to get a tailored quote for your organisation, please enquire below and one of our experts will be in touch shortly.Enquire about this service
Product Overview

Respond to any cyber incident quickly and with confidence

Our Cyber Incident Response - Emergency Support service will enable you to respond to an incident and restore services in a trusted and timely manner, while safeguarding evidence as appropriate.

Using industry good-practice frameworks, this service will help you limit the impact and consequences of any cyber security incident.

  Download full service description

If you have suffered an incident and need emergency support, call our dedicated team now on 01353 494464.


Key features

Depending on your organisation’s objective(s), our consultant will provide the following support:

 On-hand expertise

A dedicated consultant will coordinate and guide your response to the incident. They will offer expert advice required to contain and respond to the incident, to recover to business as usual, and to prevent the incident from recurring.

 Incident management

Ensuring the incident is managed appropriately and in accordance with the scope and the objective(s) of the organisation. Our team will guide you throughout the process and recommend where best to deploy and use your resources.

 Identification

Ensuring the full scope and nature of the incident is documented and understood.

 Forensic investigation

Gathering and preserving critical information about the incident, which can be passed to authorities and used to prevent future incidents.

 Containment and eradication

Advising on the measures necessary to contain the incident, limiting its spread and reducing the further impact.

 Recovery

Directing the available resources to manage your recovery activities, using the available resources to recover from the incident as quickly and effectively as possible.

 Reporting

Providing key information about the incident and the response to management and staff involved in response activities, and about what your organisation can learn from the incident.

 Communications

Advising on communications both internally and externally, including to authorities, the media and suppliers.

 Lessons learned

Reviewing your incident response procedures following the incident to highlight improvements and inform your planning for next time. This is where our consultancy services can help avoid incidents in future and ensure you are appropriately prepared should you be breached again.

 Best-practice

This service is based on a combination of the best-practice cyber incident response framework developed by CREST and the international standard on incident management, ISO/IEC 27035.

  Download full service description

If you have suffered an incident and need emergency support, call our dedicated team now on 01353 494464.

Why choose IT Governance?

Why choose IT Governance?

  • We have an in-depth understanding of incident response and appreciate the realities of conducting business in stressful circumstances.
  • We offer the full range of incident response services, from identification and containment (including forensic investigation) to recovery, and reporting and advising on internal and external communications.
  • Our specialist team has extensive cyber security management expertise, both in the UK and globally.
  • We draw on a wide range of GRC International Group’s relevant services, including penetration testing, payment card expertise and legal advice.
  • We offer on-site or remote assistance.
  • We hold the following certifications and accreditations: Cyber Essentials, Cyber Essentials Plus, ISO 27001, ISO 27701, ISO 9001, BS 10012 and CREST.
  • We are a Crown Commercial Service Supplier.

Experienced cyber incident responder: Cliff Martin

Cliff Martin

Cliff Martin heads the cyber incident response service within IT Governance.

He began his career teaching computer systems and network technologies in further- and higher-education institutions.

Cliff then worked in the defence industry, where his main areas of expertise were risk management and accreditation, incident management and response, and secure systems architecture and configuration.

His key qualifications include:

  • (ISC)² Certified Information Systems Security Professional (CISSP®)
  • SANS GIAC Certified Incident Handler (GCIH)
  • SANS Global Industrial Cyber Security Professional (GICSP)
  • BCS Certificate in Information Security Management Principles (CISMP)
  • IBITGQ Cyber Incident Response Management Foundation (CIRM F)

Cliff understands the complexity of cyber security incidents and their potential impact on an organisation, its users and/or customers.

Customer Reviews

This website uses cookies. View our cookie policy
WIN £100
Loading...