Ely, England, 3 August 2011 – IT Governance Ltd, the one-stop-shop for a comprehensive range of ITIL products and a TSO partner, has reported that the new ITIL 2011 Edition manuals have finally been released and customers are now able to order the books from the company’s regional websites in local currency.
ITIL is a constantly evolving framework for the application of best practice in the IT service management world. The ITIL 2011 core publications are a must read for anyone applying the ITIL methodology. They are also essential reading for anyone using the framework within their organisation already.
Taking into account user feedback and suggestions for improvement, the updated publications are now easier to read and understand. The ITIL 2011 Editions are designed to resolve any errors or inconsistencies in the content, and improve the publications by addressing certain issues (such as in the Change Control Log).
The ITIL Lifecycle Publication Suite contains the five updated core ITIL publications. As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library. This suite includes the updated Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement titles.
Buying all of the five books together brings certain advantages. Readers should find it helpful that definitions have been standardised between the books and have been aligned with the glossary.
The updated books offer much more comprehensive coverage and descriptions of roles and responsibilities, improved process descriptions and are fully aligned with MSP®, M_o_R®, PRINCE2® and P3O®. Customers of the complete suite will save over 29% from the price they will pay if they buy these books individually.
Alan Calder, CEO of IT Governance, comments, “ITIL is an essential resource for service managers. Using ITIL best practices can help organisations achieve ISO 20000 certification and will make dramatic improvements to any business. The ITIL manuals form the core guidance to the ITIL v3 methodology. Therefore, any organisation implementing ITIL, or students who are doing the intermediate exams should ensure that they buy a copy of the 2011 edition.”
The ITIL Lifecycle Publication Suite can be purchased in local currency from the following websites: