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IT GOVERNANCE COMMENTS: Superdrug’s response to data breach makes you question #BreachReady credentials says IT Governance CEO

22/08/2018

Another setback for the retail sector occurred this morning with the news that Superdrug had suffered a data breach with the attackers claiming to have stolen details of 20,000 customers.

Superdrug becomes just the latest big retail name to have been breached with the likes of Adidas, Ticketmaster, Dixons Carphone and Under Armour all admitting data breaches in 2018 alone.

IT Governance CEO and founder, Alan Calder, has given his expert opinion on today’s news. He said: “You only have to see the reaction from Superdrug customers online today to discover just how cases like this can lead to frustration, the closing of accounts and panic but perhaps most important a major reputation hit to the retailer. Superdrug may only claim 386 customers have been affected but the numbers are insignificant, a data breach has occurred and the company has failed to keep customers’ data secure.

“The #BreachReady campaign was setup to enable organisations to protect themselves from the penalties and damage associated with data breaches. Superdrug’s protection of personal data, and their response to the breach, certainly makes you question their #BreachReady credentials.” 

To discover more about the #BreachReady campaign and how IT Governance can support you, visit the websiteemail or get in touch on +44 (0)333 800 7000. You can also follow IT Governance on FacebookTwitter and LinkedIn