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IT Governance Launches The Ultimate IT Service Management (ITSM) Toolkit Suite

18/04/2013

Ely, England, 17 April 2013 - IT Governance Ltd, the single source provider for ITIL, ITSM and ISO20000 products and services, has announced the release of The Ultimate IT Service Management (ITSM) Toolkit Suite.

This suite has specifically been designed to provide organisations with all the tools and resources they need - in one place - to plan, implement and maintain an ITSM system that is compliant with ISO20000.

As experts in ITSM and ISO20000, IT governance has been helping organisations adopt ITIL and create fit for purpose and effective IT service management solutions for over 10 years. This new It Service Management Suite continues that trend.

The Ultimate IT Service Management (ITSM) Toolkit Suite includes all the knowledge, guidance and implementation support an organisation needs to implement an ITSM system and achieve compliance to the ISO2000 standard.

The toolkit includes:

  • A copy of the ISO 20000 Standard (part 1 & 2), which outlines the best practice for implementing ITSM.
  • 'A Manager's Guide to Service Management', which provides a comprehensive introduction to ITSM and explains how to use the standards and other resources to maximise the benefits of ITSM best practice.
  • The ITSM, ITIL & ISO 2000 Toolkit, which includes a complete suite of pre-written policies, procedures and templates that will save you huge amounts of time when documenting your ITSM system.

This suite of resources gives you everything you need to comply with ISO 20000, implement ITIL and make sure your ITSM system is in line with best practice.

You can learn more about this toolkit from http://www.itgovernance.co.uk/shop/p-1337-the-ultimate-it-service-management-itsm-toolkit-suite.aspx.

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