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ISO20000 Practitioner Certificate course on special offer helps Service Managers deliver


Ely, England, 6 June 2012IT Governance, the single source provider of comprehensive ITIL®, ISO20000 and ITSM resources, has announced that there are still a few places available on the ISO20000 Practitioner Certificate Course in June. Only in June the course is available at a special discounted price of £556.50 + VAT. To secure a place on the June course delegates can book immediately online here: www.itgovernance.co.uk/products/2134.

ISO20000 is the international IT Service Management standard that enables organisations to ensure that their IT service management processes are fully aligned with the needs of the business. Based on ITIL best practice, this standard helps organisations benchmark how they measure service levels, assess their performance and demonstrate they do so to their customers and prospects.

The ISO20000 Practitioner Certificate training course is designed to provide delegates with a compressive practical guide to the design and implementation of an ISO20000 management system and an industry recognised qualification awarded by APMG International. This 3-day classroom session is delivered by Dr Geoff Harmer who is an accredited lecturer for ITIL with the Information Systems Examination Board (ISEB), for COBIT with ISACA and for ISO20000 with APMG.

Alan Calder, CEO of IT Governance, says, “As an established training provider we have seen a steady demand for ISO20000 Practitioner training in the last couple of months. The driver for this appears to be the need for commercial organisations to ensure that they have implementation managers who fully understand the ISO20000 compliance process. Furthermore, companies are looking for qualifications from recognised examination bodies.

The ISO20000 Practitioner Certificate Course is ideal for all IT(SM) practitioners who assist organisations in preparing for audit/certification to ISO20000.

The three-day ISO20000 Practitioner Certificate Course combines theory and practice in an engaging way. It covers the interpretation and application of the ISO20000 standard and enables delegates to develop the service management capability of an organisation and assess its readiness for certification.

Delegates attending the course may also consider purchasing the ISO20000 Implementation Suite which will further reduce the time to implement their ISO20000 project. The suite includes copies of the standards, key implementation guides and our unique ITSM, ITIL & ISO/IEC 20000 Implementation Documentation Toolkit. It can be purchased online here: http://www.itgovernance.co.uk/products/1256.

Organisations can book delegates onto this course online: www.itgovernance.co.uk/products/2134. Course places can also be booked directly with the friendly, helpful IT Governance service centre team on telephone number +44 (0)845 070 1750. Larger organisations can make bookings or purchases with a purchase order, either by telephone or by e-mail, to servicecentre@itgovernance.co.uk. We welcome overseas delegates on all our courses and can provide guidance on travel and hotel arrangements.

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