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ISO 20000 training ensures a proactive approach to certification


Ely, England, 14 September 2011IT Governance Ltd, the global leader in IT service management (ITSM) and ISO 20000-related information, standards, books, tools and training, has announced that its three-day  ISO 20000 Practitioner Certificate Course, the last one for this year, will take place from 31 October to 2 November in London. Delegates will save £100 if they book now.

ISO/IEC 20000 is an important international standard for IT service providers. Implementation of ISO 20000 not only improves the processes and practices within an organisation, but it also reassures its customers that the company is efficient, reliable and trustworthy. Organisations that are ISO/IEC 20000 certified can expect to see more repeat business due to improved customer experience.

The ISO 20000 Practitioner Certificate Course is ideal for all IT(SM) practitioners who assist organisations in preparing for audit/certification to ISO 20000.

The three-day ISO20000 Practitioner Certificate Course takes place from 31 October until 2 November in London, and covers the interpretation and application of the ISO/IEC 20000 Standard. Delegates who book now will save £100 and will be awarded an APMG-accredited ISO 20000 Practitioner Certificate.

Alan Calder, CEO of IT Governance, comments, “The ISO 20000 Practitioner Certificate Course is delivered by IT Governance’s own expert trainers and comes with the unique IT Governance ‘pass the course guarantee’. We have had a great feedback from previous delegates who praised both the trainer and the practicality of the subjects covered”.

Organisations can book delegates onto this course online: www.itgovernance.co.uk/products/2134. Course places can also be booked directly with the friendly, helpful IT Governance service centre team on telephone number +44 (0)845 070 1750. Larger organisations can make bookings or purchases with a purchase order, either by telephone or by e-mail, to servicecentre@itgovernance.co.uk.  We welcome overseas delegates on all our courses and can provide guidance on travel and hotel arrangements.

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