Anti-virus software, firewalls, data encryption – most security budgets are dedicated to technologies that keep cyber criminals out of our systems.
Problem is, this can overlook an organisation’s biggest vulnerability – human error.
More often than not, data breaches are caused by – or directly linked to – an organisation’s employees.
Studies repeatedly show that your organisation is more likely to be breached from an employee misplacing, stealing or being tricked into handing over sensitive information than from a criminal breaking into its systems.
Why is it then, that organisations do comparatively little to secure these weaknesses by way of staff awareness training? Let’s find out.
Staff awareness training: key barriers
It takes a lot of time and practice for employees to be able to shake bad security habits and spot potential problems.
Unfortunately, finding that time isn’t easy, as the UK government’s Cyber Security Breaches Survey 2018 proves.
The survey identified several “barriers” that prevent organisations from having an effective staff training programme:
1) If training isn’t conducted regularly, employees will forget what they’ve been taught.
2) Organisations are struggling to find the time and money to set up in-house training.
3) With flexible working now the new norm, many employees might not be in the office for scheduled courses. Webinars are a common alternative, but they can be more expensive and not all organisations have the resources to host them.
4) It can be a challenge demonstrate to the board why staff awareness training is necessary, and secure buy-in. According to the report: “Organisations needed more evidence on what value training would add – what it would teach them beyond what they already felt they knew.”
Getting staff awareness training right
It should come as no surprise that staff awareness training has its challenges.
That doesn’t mean you can’t put in place an effective training regime, though – you just need to understand the problems and find a solution.
If your organisation is short on time, you should consider outsourcing your staff awareness training to a third party.
This way, you can be sure that training is delivered in a way that everyone will understand and that all the necessary information is included.
You can make the process even easier by using our Information Security Staff Awareness E-Learning Course.
Because it’s an online course, your employees can study at a time and place that’s convenient for them. All you need to do is send a notification to your employees, and then check that everybody’s completed the course.
This is a great way to introduce information security to your staff, but larger organisations will probably need to go the extra mile.
With more employees (who are perhaps spread out over various offices) it’s harder to keep track of their information security practices.
But you can make sure they are always getting the advice they need by enrolling on our Security Awareness Programme.
In this programme, our experts will assess your organisation’s learning needs and awareness challenges.
We then provide a multi-component campaign tailored to your requirements, consisting of, for example:
- E-learning courses;
- Campaign posters;
- Staff newsletters;
- Pocket guides; and
- A simulated phishing attack.
Our Security Awareness Programme is ideal for organisations looking to raise awareness of issues such as data privacy, information security and cyber security.
It supports the implementation of ISO 27001 and ISO 22301, and compliance with the PCI DSS (Payment Card Industry Data Security Standard) and the EU GDPR (General Data Protection Regulation).