Unlock the secrets that will transform your ITIL management processes.

Attitudes and behavior are the biggest barriers to making changes within an organisation. IT process implementation is no different. How do you do it? What is the key? What are the pitfalls?

The ITSM Iron Triangle: Incidents, Changes and Problems is an essential weekend read. Buy today in eBook format to unlock the secrets that will transform your ITIL management processes.

The ITSM Iron Triangle: Incidents, Changes and Problems The ITSM Iron Triangle: Incidents, Changes and Problems
by Daniel McLean

Price: £24.95Formats available for all major eReader devices.

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