With many prestigious businesses and institutions across the Netherlands/Europe being awarded the ISO 9001 standard (including companies such as the Netherlands Maritime University and Aramex) it is no wonder that this standard is one of the most important.
ISO 9001:2008 (usually referred to as ISO 9001) is the best practice specification that helps businesses and organizations throughout the world (and indeed Europe) develop a best-in-class Quality Management System (QMS). It is the first in a family of international standards, which also includes ISO 27000 and more commonly, the ISO 27001.
ISO 9001 underpins and improves management systems, implements the Plan-Do-Check-Act (PDCA) model and provides a framework for continual improvement, leading to customer satisfaction and staff motivation.
ISO 9001 has the following benefits:
• Saves money
• Improves brand reputation
• Streamlines operations
• Reduces waste
• Encourages internal communication
• Raises morale within the workplace
• Improves business performance
• Offers competitive advantage
‘Understanding ISO 9001:2008 and Process-based Management Systems’ interprets the ISO 9001 standard, detailing what it will mean for your organisation in practice. It examines the impact of process-based management and outlines what is required to achieve certification.
If you are at the point when you are ready to start implementing ISO 9001, then the ‘ISO9001 (ISO 9001) Certification Kit’ will help you gain an essential insight in how to implement and manage a quality management system (QMS). This kit contains three Softcover Books and one Hardcopy Standard, providing you with an opportunity to acquire much of the leading information on ISO 9001:2008. This kit is in line with the latest 2008 version of the standard.