Effective management, process and procedure documentation are essential when implementing trouble-free IT Service Management.
The ITSM, ITIL & ISO/IEC 20000 Implementation toolkit will make IT Service Management easier to implement and improve, containing all the documents needed for a straightforward, rapid deployment approach that will maximise benefits and minimise delays and costs.
|ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit (Download)
Buy this toolkit before the end of February and get a free ICT strategy toolkit.
The ICT Strategy Toolkit helps you through the process of creating an ICT strategy which; helps satisfy customers, enables staff to perform better, delivers tangible business value and drives down costs. This toolkit will be perfect for helping you manage your budget in the new financial year.