Implementing ITSM, ITIL and/or ISO 20000 can be difficult, time-consuming and costly.
However, using the ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit can make your life a whole lot easier. Not only does it bridge the gap the market by making IT Service Management easier to implement and improve, it also makes ISO 20000 certification more easily achievable.
This toolkit is:
- Up-to-date– covers ITIL 2011 best practices
- Cost-effective– cheaper than the time, money and resources you would normally spend on implementing IT Service Management best practices
- Easy to use– applicable to those implementing projects around IT Service Management, ITIL and those seeking ISO 20000 certification
- Helpful – comes with a unique drafting support service and 12 months of automatic upgrades
AND, if you buy before the 23rd December 2011, you’ll receive a FREE ICT Strategy toolkit which will guide you through the process of creating an ICT strategy, help you drive down costs and control risk within an ICT environment.
Succeed in your ITSM, ITIL & ISO/IEC 20000 implementation projects with these two toolkits on special offer! >>