“On the first day of Christmas my true love gave to me
A Toolkit from ITGP.”
Or perhaps not: it’s not easy to combine messages of festive cheer with dry discussions of IT service management. Still, as you’re beginning to wind down at work and are thinking with misty-eyed anticipation about the Christmas break, it’s worth dragging you back to reality for a moment before letting you return to daydreams of turkey, mince pies and the 1971 Morecambe & Wise Christmas Special.
December offer: ITIL and ISO20000 Toolkit
We have some excellent Toolkit offers running in December that you can use to ensure the effectiveness of your systems over the Christmas holiday with the minimum of drudgery and hard work. Using our pre-written Information Technology Service Management (ITSM) templates and documents you can build the necessary policies, procedures, work instructions and records that you need to get your service management systems up to speed.
The IT Governance ITSM, ITIL® and ISO/IEC 20000 Implementation Toolkit Suite is completely up to date with the latest versions of ITL® and ISO20000 and contains an array of documents to make IT Service Management easier to implement. By far the greatest benefit of using a Toolkit is that it accelerates the speed of your project’s implementation. The daunting demand of a huge amount of new documentation is immediately met, reducing the time you have to spend writing policies and procedures, and significantly reducing your costs.
Until December 23rd, we’re also including the following e-books in this package at a discounted price:
- Ten Steps to ITSM Success, which provides, as its name implies, a step-by-step guide to ITIL® implementation, something the official ITIL® volumes are actually quite vague about.
- It’s All About Relationships, which explains the importance of the relationships between processes in an ITIL® framework.
- The Definitive Guide to IT Service Metrics, which shows you how to use metrics to ensure the effectiveness and value of your ITSM.
Click any of the links above for more information, or take a look at our other December toolkit offers here: https://www.itgovernance.co.uk/shop/c-364-toolkit-offers.aspx.
This December we also have Toolkit offers covering ISO27001 for information security and ISO22301 for business continuity management so that you can be prepared for the worst happening to your organisation over the Christmas break. Cyber threats increase significantly during the holiday season, and it’s not just the obvious vulnerabilities caused by a massive increase in online shopping that are being exploited. At this time of year staff will be more relaxed and procedures will be more relaxed. “Ooh, an amusing attachment featuring a dancing elf that’s… oh… malware.*” Your information is more vulnerable.
For your peace of mind over the festive period, it’s worth considering your information security arrangements now. After all, January is often dreary enough even without the prospect of coming back from the holidays to find you’you’ve got to deal with the aftermath of a security breach.
*This is obviously just an example. I’m sure there are some perfectly legitimate novelty dancing Christmas elf sites out there and I wouldn’t want to traduce the terpsichorean turns of any of Santa’s helpers.