People management is now a key responsibility for business managers. By developing an individuals ‘soft skills’ managers can create high performing teams that vastly increase their contribution to the business.
But what are soft skills?
Soft skills are behavioural competencies and include communication, leadership, personal effectiveness, negotiation, strategic thinking, problem solving, relationship building and influencing skills. An investment and development of an individual’s soft skills also creates happier employees and a more harmonious working environment.
As we return from our summer holidays, now is the time to get cracking with the business projects for the rest of the year. At IT Governance we understand the importance of ‘soft skills’ and recommend these titles: