Save time and money with our cost-effective ITSM and ISO 20000 Toolkit!

Businesses and IT management across the world need guidance and support on how to manage their IT infrastructure in order to cost-effectively improve functionality and quality. Whilst IT Service Management defines and delivers that support and guidance (focusing on the end user perspective) ISO20000 is the standard against which an organisation can get itself externally, independently audited and certified as being compliant.

Implementing ITIL ® v3 or using ITIL v3 to prepare for successful ISO20000 implementation can be costly and time consuming. Many service providers are required to achieve ISO/IEC 20000 by the Government but with so much documentation needed it can be hard to achieve.

The ITSM and ISO/IEC 20000 Documentation Toolkit can help you. It is developed by IT service management gurus Shirley Lacy and Jenny Dugmore and is the perfect investment for organisations that want an optimal route to implementing service management best practice and, to achieving ISO/IEC 20000 certification. This toolkit covers everything you need to make the ISO/IEC 20000 certification more easily achievable.

Order this ITSM and ISO/IEC 20000 Toolkit today and accelerate your SMS project!


 

ITSM and ISO/IEC 20000 Documentation Toolkit – Includes:

ITSM and ISO/IEC 20000 Documentation Toolkit
  • SMS overview
  • a model Service Management Policy
  • a model Statement of Applicability
  • a pre-written Service Management System Manual
  • a Service Management Plan Template
  • a Service Level Agreement Template
  • Over 400 pages of fit-for-purpose information
  • 100 pre-written policies, procedures, templates and guidance
  • Much more
  • Buy this toolkit today!

    If you want to try before you buy, download a FREE demo version of the toolkit now!

    Order this ITSM and ISO/IEC 20000 Toolkit today and accelerate your SMS project!