Perfect accompaniment to the IT Service Management & ITIL® Beginner’s Guide

 

If you downloaded our guide last week, titled IT Service Management & ITIL® Complete Beginner’s Guide, and have had a chance to read through it, then you should now have a basic overview to what IT Service Management and ITIL is all about.

Although daunting subjects from the outset, both these topics are based on simple principles and are easier to digest when broken down.

The ITIL Foundation Handbook (Little ITIL) – 2011 Edition is the perfect accompaniment to those who found reading our guide useful. This handbook goes the next step in explaining IT Service Management and ITIL, breaking down the methodology and the framework so it is easily digestible.

ITIL Foundation Handbook (Little ITIL) - 2011 Edition (Single Copies) ITIL Foundation Handbook (Little ITIL) – 2011 Edition (Single Copies)

Price: €12.50

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This handbook is also an excellent choice if you’re looking to pass the ITIL 2011 Foundation exam. If you’re looking to buy in bulk, we also sell these handbooks in packs of 10.

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Psst. If you didn’t get a chance to download our IT Service Management & ITIL Complete Beginner’s Guide, then you can still download it for free from here >>

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ITIL (2011) Lifecycle Publication Suite
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Creating and Driving Service Excellence: An Executive's Guide to IT Service Management
Creating and Driving Service Excellence: An Executive’s Guide to IT Service Management

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A Dictionary of IT Service Management Terms, Definitions and Abbreviations - ITIL 2011 Edition
A Dictionary of IT Service Management Terms, Definitions and Abbreviations – ITIL 2011 Edition

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