Completely updated to the latest 2011 version of the ITIL syllabus, Passing Your ITIL Foundation Exam has been written by the creators of the ITIL framework.
This official study aid has been created in an easy to follow way which will ensure you develop an understanding of ITIL, ITSM and all the associated terminology. Complete with 73 practice exam questions, this guide is a must have for anyone taking the ITIL exam.
|Passing Your ITIL Foundation Exam – 2011 Edition
This guide also provides invaluable information about the ITIL qualification scheme and will help you answer the question “what do I do next?”
Ensure you pass the ITIL Foundation Exam at the first attempt.