Over the past year, ITIL has undergone a range of updates to accommodate users’ feedback and suggestions for improvement. The ITIL 2011 Lifecycle Publication Suite is now easier to read and understand and has resolved errors and inconsistencies in the content.
Since the 1st January 2012, the new set of ITIL exams are now fully aligned with the 2011 version of the syllabus documents and will reference material only from ITIL 2011.
Ensure you are up-to-date with the ITIL exam board, your peers, and the industry with the ITIL 2011 Lifecycle Publication Suite
|ITIL Lifecycle Publication Suite (Updated 2011 Softcover Version)
The publications in the suite are: ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement.
ITIL 2011 Options:
This suite comes in a variety of formats, all of which are available from IT Governance Ltd. You can buy this suite in softcover (paperback) format, or save on shipping and download the suite today in PDF format. ITIL 2011 is also available via online access where you can easily navigate round the publications with the ability to bookmark pages of your choice. Alternatively, if you want each of your core ITSM staff to access the ITIL 2011 content, a multiuser licence is often a more cost-effective solution.
If you are undecided about the ITIL 2011 publications then fear not; IT Governance is here to help. We’ve enrolled our good friend Ian Clayton, author of USMBOK and world-renowned ITSM professional to help make up your mind. Written and presented by Ian himself, he gives his frank and honest opinion on the ITIL 2011 updates in a series of YouTube videos, posted on our channel.
Quick links to these ITIL videos:
- ITIL 2011 Update: Service Strategy
- ITIL 2011 Update: Service Design
- ITIL 2011 Updates: Service Transition
- ITIL 2011 Updates: Service Operation
- ITIL 2011 Updates: Continual Service Improvement
Ensure you are up-to-date with the ITIL exam board, your peers, and the industry with the ITIL 2011 Lifecycle Publication Suite.