Ensuring the quality of the products and services your company provides will enhance customer satisfaction and increase your profitability.
The international standard ISO 9001:2015 is the world’s most established quality framework, used by more than 1.1 million organisations worldwide.
Published today by ITGP, ISO 9001 2015 – A Pocket Guide provides an accessible overview of ISO 9001, including:
- a brief history of quality management and ISO 9001;
- useful definitions of ISO 9001 terminology;
- a discussion of the requirements of the Standard, including an in-depth examination of clauses 4 to 10, which specify the requirements for a QMS; and
- some of the myths about ISO 9001 certification.
You may also be interested in the ISO 9001 2015 QMS Documentation Toolkit.
Ensure nothing is left out of your QMS documentation with pre-written, ISO 9001:2015-compliant templates drafted by real-world practitioners. Take a free trial >>