The latest publication from TSO has just been released:
This book provides valuable and comprehensive information on ITIL implementation. It examines the effective production, coordination, storage, retrieval, dissemination and management of information from internal and external sources.
Authored by John Higgins and Brian Johnson (and endorsed by the OGC), this book covers a range of subjects:
- Corporate strategy
- Knowledge management relationships
- WKIDM roles
- WKIDM and IS development
- Green IT and sustainability
This title is now available to order from IT Governance EU. Be the first to get your hands on this copy.