New: The Introduction to the ITIL Service Lifecycle – 2011 Edition – Out Now!

The eagerly awaited official introduction to the ITIL 2011 service management framework is now available to buy today.

Authored by the UK’s Cabinet Office, this title introduces the basic concepts of the ITIL Service Lifecycle and its benefits, enabling you to understand how ITIL and ITSM can benefit your organization leading to better IT services.

Understand how ITIL and ITSM can benefit your organization with this book>>

Introduction to the ITIL Service Lifecycle - 2011 Edition Introduction to the ITIL Service Lifecycle – 2011 Edition
by TSO


Price: $53.00

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This official publication:

  • Introduces the basic concepts of the ITIL Service Lifecycle and its benefits – this enables you to understand how ITIL and ITSM can benefit your organization leading to better IT services.
  • Provides a summary of each of the five stages of the lifecycle – this guide is ideal for exam candidates at the Foundation level, it enables them to grasp the requisite information that is not covered in other study materials.
  • Includes references to the five core publications, providing an essential companion to them – using this book with the core manuals will enable you to interpret the information within them easily.

Understand how ITIL and ITSM can benefit your organization with this book>>>

The ITIL 2011 Lifecycle Publication Suite, at one of the best prices on the web, is also available to buy from IT Governance USA in softcover and eBook format.