New Study From itSMF USA Reveals Astonishing Benefits Of ITIL

A new study from Forrester and itSMF shows startling results about the benefits of adopting ITIL in to your organization.

The survey collected data from 491 ITSM professionals, of which 95% hold some kind of ITIL certification, with 50% at an advanced level. Glen O’Donnell presented the report’s findings at the itSMF USA National Conference last week, citing the reports key benefits to those using ITIL as:

  • 70% of individuals who held an ITIL qualification received a salary increase in the last year
  • 85% reported a positive impact on organizational productivity
  • 83% reported a positive impact on service quality
  • 65% reported a positive impact on IT’s reputation within the business
  • 41% reported a reduction in operational costs

Keeping up-to-date with ITIL is extremely important so that you maximize the benefits of implementing it in your organization.

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If you are currently studying for an ITIL qualification these titles can help you pass your exams:

Foundations of ITIL V3 Foundations of ITIL V3 (eBook)
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This is the primary textbook for those looking to take the ITILv3 Foundation exam.

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IT Service Management: A Guide for ITIL V3 Foundation Exam Candidates IT Service Management: A Guide for ITIL V3 Foundation Exam Candidates
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This practical guide covers everything you need to know to pass your ITIL Foundation exam.

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ITILv3 Foundation Handbook - 'Little ITIL' ITILv3 Foundation Handbook – ‘Little ITIL’
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Little ITIL is the best-selling quick management level reference guide for all those interested in ITIL.

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ITIL Foundation Exam Primer (ITILv3- Single-User- CD-ROM) ITIL Foundation Exam Primer (ITILv3- Single-User- CD-ROM)
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Get fully prepared with this exam primer, which contains practice questions and a mock exam.

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This complete exam kit will have you passing your exams in no time!

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View all our ITIL study aids here >>

Coming Next Tuesday…Exciting news about IT Governance’s YouTube Channel!