New: ITIL Key Element Guide Suite Now Available in PDF!

Now you can purchase the ITIL Key Element Guide Suite as a set of PDFs. Carry the pocketbooks with you wherever you go using this highly portable format!

These PDF versions are perfect if you want easy access to the core ITIL content while you’re on the move.

Available immediately to download straight to your computer, laptop, tablet or smartphone, these PDFs provide a handy reference to the ITIL 2011 core content.

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ITIL: Key Element Guide Suite - 2011 Edition (PDF) ITIL: Key Element Guide Suite – 2011 Edition (PDF)
by Cabinet Office

RRP: £49.75
Price: £44.95
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This suite of publications includes all five of the Key Element Guides (KEGs).

Each and every one of the KEGs is written by the original author(s) of the corresponding core ITIL book in the ITIL Lifecycle Publication Suite. The main focus of each of the KEGs is to provide an overview of the principles, objectives, key elements, roles and responsibilities, challenges and key lessons for each of the five elements of the service lifecycle.

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ITIL Foundation Handbook - 2011 Edition (PDF)
ITIL Foundation Handbook – 2011 Edition (PDF)

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ITIL Lifecycle Publication Suite (PDF)
ITIL Lifecycle Publication Suite (PDF)

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ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit
ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit (Download)

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