Latest DPA breach highlights the need for physical and cyber data protection

The Information Commissioner’s Office (ICO) announced on Friday that E*Trade, a global financial services company, breached the Data Protection (DPA) Act by losing over 600 customer personals details.

The company discovered files of 608 customers had been lost when asked to retrieve them from a storage facility in which E*Trade were keeping them. Head of enforcement Steve Eckersley commented:
This breach was caused by the company failing to have the necessary security measures in place to keep their clients information secure.

This incident highlights the fact that data protection needs to encompass physical and electronic storage and handling, and that DPA breaches are often the result of human errors.

All organisations need to ensure the protection of their customers and clients data in both the physical and cyber worlds. The only way to do this is by complying with the DPA.

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  1. Data Protection 8th February 2012