ITIL exam candidate numbers decline by 11% year-on-year.

The first consolidated ITIL® exam statistics have been released since AXELOS® took over as the official accreditor and since the cost of the exams increased.

These statistics cover the first six months of 2014 and compare this period to the first six months in 2013. Overall, there has been an 11% decline in the number of candidates taking the ITIL exams, although the statistics don’t provide a breakdown by certificate.

The biggest decline in numbers was in Asia, where 20% fewer candidates took the ITIL exams. In all, there were 9,204 fewer exam candidates in 2014 in the first half of 2014 compared to the first half of 2013. Most other regions around the world experienced double-digit declines in the number of exam candidates.

The only region in the world to experience only a modest decline was in Europe, where there were 3% fewer exam candidates during the period.

What are the reasons for this decline in exam candidates?

Could it be the increase in exam costs at the end of 2013 putting people off? Perhaps people want to see how the transfer of ownership of the methodology to AXELOS pans out, and this is delaying them taking their ITIL exams?

I read a post on LinkedIn the other day that was basically a conversation between Accredited Training Organisations (ATOs) on this very matter. This feeling was that we won’t really know if this is an emerging trend until we see the statistics for the second half of 2014.

I would have to agree with this; I believe it is too early to come to any swift conclusions regarding whether this decline is anything substantial. We’ll just have to play a waiting game.

ITIL training and official material

The value of official ITIL training and official study materials such as those in the ITIL Lifecycle Publication Suite should not be underestimated. ITIL is still the most widely used approach to service management in the world.

Having the right qualifications, such as the ITIL Foundation or ITIL Expert certifications, really can make a difference when looking for a job.

If you are looking to become ITIL Foundation certified, we offer our fast-track ITIL Foundation 2-day training course or a market-leading ITIL Foundation e-learning course which will both meet your needs. Alternatively, if you are looking to study for the ITIL Intermediate qualifications and become an ITIL Expert, we offer a comprehensive package of ITIL Intermediate e-learning courses.


Share now…

Share on Twitter Share on Facebook Share on LinkedIn


  1. john 22nd September 2014
    • Lewis Morgan 22nd September 2014
      • Paul 16th April 2015
  2. Randy Steinberg 22nd September 2014
    • Paul 16th April 2015
  3. Amy 30th December 2014