IT Governance holds the largest stock of ITIL™ Lifecycle Suites in the US, and because of that we can offer it a fantastic price, cheaper than even amazon!
ITIL has been adopted by thousands of organizations throughout the world, including NASA, HSBC bank and Disney™. And here’s why:
- Improved customer satisfaction – you will achieve a professional approach to service delivery, meaning your customers will be more satisfied
- Increased staff retention
- Increased ROI in terms of IT
- Improve morale within IT staff
- A more transparent approach towards IT costs and assets
- Improved delivery of third party services.
|ITIL 2011 Lifecycle Publication Suite
The ITIL 2011 Lifecycle Publication Suite is the must have publication for anyone in IT Service Management (ITSM). After its 2011 range of updates and improvements, the ITIL Lifecycle Suite is now easier to read and understand and all exams are now based on the 2011 version.