The ITIL Lifecycle Publication Suite (Updated 2011 Version) has been out for over a month now and has received rave reviews from IT service management experts. Ian Clayton refers to them as a “much needed updated to its predecessor”.
The suite includes all the core updated (2011) ITIL publications, enabling you to purchase them all in one go, saving you £126over buying these books separately.
|ITIL Lifecycle Publication Suite (Updated 2011 Softcover Version)
Bought Separately: £425.00
ITIL (2011) Lifecycle Suite £299.00
You Save: £126.00
The update has improved consistency, accessibility and usability of the core publications. The new books include coverage and descriptions of roles and responsibilities, improved process descriptions and are fully aligned with MSP®, M_o_R®, PRINCE2® and P3O®.
Definitions have also been standardised between the books and have been aligned with the glossary, being updated where necessary. Inconsistencies in content and structure have been removed. In Service Strategy particularly, explanations are made more straightforward and accessible.