A new study from Forrester and itSMF shows startling results about the benefits of adopting ITIL in to your organisation.
The main benefit that Forrester picked up on was that 70% of ITSM professionals received a salary increase in the past year. ITIL has also had a positive effect on organisational productivity, service quality and operational costs.
Keeping up-to-date with ITIL is extremely important so that you maximise the benefits of implementing it in your organisation.
The updated ITIL 2011 Lifecycle Publication Suite is available to buy from IT Governance EU. The suite contains the 5 core updated titles, and is shipped from our warehouse in Benelux, meaning fast and cost-effective shipping for you.
|ITIL (2011) Lifecycle Publication Suite
Distance Learning Courses
We also have a wide range of distance learning courses for those taking the ITIL Foundation and Intermediate exams. We recommend: