Delivered by expert trainers, the ISO20000 Practitioner Certificate Course prepares you to implement ISO/IEC 20000 in your organisation. With IT Governance, you are guaranteed to pass this course.
- This course covers the interpretation and application of the ISO/IEC 20000 Standard.
- It has a wider scope than the Certificated Auditor training course and is therefore ideal for all IT(SM) consultants who wish to assist organisations prepare for audit/certification to ISO/IEC 20000.
- This course leads to the APMG-accredited ISO 20000 Practitioner Certificate; the exam is administered on the final day of the course.
|ISO/IEC 20000 Practitioner Certificate Course, in London
This 3-day training covers the interpretation and application of the ISO/IEC 20000 Standard and enables practitioners to develop the Service Management capability of an organisation and assess its readiness for certification.
It has a highly practical focus and enables delegates to be immediately effective in any ISO/IEC 20000 project.
“Excellent, I’m a convert!”
Roger Bennett, Thomson Reuters