Auditors with a keen eye for new areas of specialism may be interested in the rising interest in ISO 20000, the international standard for IT Service Management.
Figures from APMG show that whilst Japan, India and the USA are leading the way with the highest number of ISO 20000 certified organisations, the UK isn’t too far behind and has a steady rise in certifications across all sectors.
Professional development for ISO 20000 auditors
To support the growing number of organisations pursuing ISO 20000 compliance, APMG have developed three ISO 20000 qualifications to facilitate professional development in this area:
At IT Governance Ltd, we’re currently seeing an unprecedented increase in the number of IT service management professionals attending both the Foundation and Practitioner Certificate courses, suggesting that the demand for certification audits will flourish in the near future as these professionals get to grips with implementing the standard.
The Auditor Certificate is ideal for experienced auditors who require a deeper understanding of IT service management and ISO 20000, in order to perform effective internal or external audits. It can be gained by attending a two day training course, which includes the APMG accredited exam. For professionals already experienced in delivering either ISO 27001 or ISO 22301 audits this new qualification will make a particularly neat addition to existing audit skills.